
Carbase - Weston
Aisecome Way, Weston-super-Mare, BS22 8NA
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I'd recommend Carbase Weston Super Mare because I had a really positive experience from start to finish. The staff were friendly, welcoming, and never made me feel pressured into making a decision. They took the time to answer all my questions and helped me find a car that suited both my budget and what I was looking for. The whole process was smooth and straightforward, from viewing the car to sorting out the paperwork. The car was presented in great condition and everything was explained clearly before I drove away. I’d definitely recommend Carbase to anyone looking for a reliable used car dealership with helpful staff and a good selection of vehicles.
I was happy with the pre purchase service at Carbase Weston Super Mare as they were responsive in a timely manner. Test drive was good and Neil did a great job and explained everything. Only bit I was unhappy with was the electronic delivery of paperwork around the purchase which I needed to chase twice for. This may have been due to the weekend, but an acknowledgement by SMS of the query and an update would have provided a better customer experience.
I was pleased with Carbase Weston Super Mare and would recommend them because we found them very welcoming and helpful, without being pushy or applying pressure. We did not find a used car in the make we were initially looking for, but did find a VW Polo which cost a little more than we were originally looking to pay. However, after checking elsewhere we returned to Carbase , where we were offered an appointment to test drive. When we returned for this a couple of days later, we were delighted with the car; and also with the excellent service provided by Neil Manville. He explained everything clearly and we found the whole experience of buying through Carbase a very positive one. It really did take all the worry out of buying a secondhand car, which looks and feels like new. Thank you for your professionalism and friendly service. MLH
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.