
Car and Caravan Company
3/3A Engine Street, Brigg, DN20 8LT
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I will give credit where credit is due. After everything im about to write they have given me a full refund however the problem is that the problem existed. We bought a 2017 l200 with a truckman on the rear. We loved the truck and on the test drive it was great. On the drive home 3rd gear started popping out but we just thought that was us (me and my fianc\xe9e) getting used to the gearbox as we had just come from owning a petrol mini. We paid no attention to it because it didnt bother us for a few weeks. Howver when we had our first drive after that that was over 30 mins 3rd gear started popping out again. It got to the point where we cant use 3rd gear anymore as it was unsafe. Then the power steering started to fail and it because dangerous to drive A list of things that were defected when we bought it that we weren't made awear of are. Driver side reverse light wasnt working. I changed the bulb but still wouldnt work. The truckman canopy doesnt lock. The driver side seat belt doesnt retract properly. The drivers side sun shade was moldy. All the electronics in the truckman were cut and didnt work. And then obviously the gearbox failed 2 weeks into owning it and power steering a week after that. When i started the process of returning it i asked them to collect it as its unsafe to drive and they said no and that "you can just skip from 2nd to 4th" when 3rd gear is the most important gear. My fianc\xe9's dad drove it all the way from the other side of leeds back and they gave the full deposit back without even looking at the truck once which leads me to believe they were awesr of some problems with the truck. However i am thankful they didnt put up a fight on the refund and gave it back without trying to be scummy like some other dealerships would be. To finish off im not saying dont buy from them but if you arent as knowledgeable about the vehicle you are going to buy from them as like us do some research or bring someone who had knowledge
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.