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C & M McDonald
Bridgefield, Kintore, Inverurie, AB51 0XB
inverurie
4.7 (201 reviews)
Joined 2013
C & M McDonald
Bridgefield, Kintore, Inverurie, AB51 0XB
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I went in to exchange my Honda for a supposedly new car 2 years ago . They gave me a car on the forecourt to test drive and I bought the one I test drove . After care was brilliant and with all that snow we had I am glad the one I test drove was a 4x4 version . I have been back and have just purchased a new car which is a 4x4 again . Lovely people and a no pressure sale.
Can\u2019t recommend. Sales team are very good love my new Subaru it\u2019s fantastic, unfortunately my mum got a car over a year ago and while still under warranty the clutch peddle got stuck down , she was charged for a tow and was told that the floor mat was blocking the peddle, she was obviously very embarrassed by this, recently now that the car is out of warranty the peddle has started sticking again and had totally jammed it was towed to a different garage and now needs work done on the gear box. The garage the cars at now said that it\u2019s impossible for the floor mat to get in the way of the clutch to cause this and has identified that this is a long term problem. Obviously knowing the car was near the end of the warranty she got lied to now has to get expensive work done on the gear box. Very disappointing from a company I thought was genuine. As much as I love my car and my service has been good. I can\u2019t recommend this company to anyone, wish as a local dealer we could have more trust.
Just to say had a lovely experience with the help of two great sales persons both Sean and Calum made the whole process of trading in and buying a car so simple and can honestly say and I know it\u2019s a cliche but it was a pleasure to do business with you and our Suzuki Vitara now sits proudly outside our house
From start to finish the customer service was excellent by the whole team. Callum made us so welcome when we entered the showroom, we were instantly at ease and under no pressure to buy. I had a test drive of a Swift, and after a personable discussion I decided to go ahead with the fantastic deal & purchase. When we picked up the car, Callum had kindly offered to provide a very patient & thorough handover on his day off, now this is an example of excellent customer care! Thoroughly recommend this family run garage.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
