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Boutagys Ltd
152 Upper Richmond Road, London, SW15 2SW
london
3.7 (172 reviews)
Boutagys Ltd
152 Upper Richmond Road, London, SW15 2SW
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DO NOT HIRE FROM THESE PEOPLE UNDER ANY CIRCUMSTANCE! A weekend camper hire costed me almost \xa32000!!!! On the first day of our camper trip, a tractor dropped a pebble on the windscreen causing a small crack. We called up and Boutagy's told us to continue. On return they said everything was fine, but THEN attempted to take the entire deposit from GoBoony (the camper hire company). They refused to go through insurance and claimed we agreed to all of these things, which simply isn't true. They even tried to charge us VAT when they would claim this back from the government, and presented us with an invoice from a company that has told us and the camper hire service that they don't replace windscreens. Very suspicious. I cannot say it clear enough: DO NOT HIRE FROM THESE PEOPLE UNDER ANY CIRCUMSTANCE!
We hired from this company through Nationwide Hire UK - we only knew this once we complained about an additional charge due to the email address of the woman replying. Both companies are operating a scam. Do not use them! Over two months after hiring a car from them, \xa3562 was taken out of our account with no warning and for no reason. This is illegal. Apparently there was "damage" though there was no proof of this. When we disputed this claim, we received an image of a scratch on a van (with no license plate to identify it) and with no time stamp. We received a fake Nationwide Hire UK invoice for the "repair" which is clearly fake - not from a garage or a mechanic. Furthermore , the scratch is virtually non existent and would not have cost \xa3562 to repair. Have reported both companies to the bank and fraud authorities. If you look at the reviews particularly for Nationwide Hire UK, you will see many people with a very similar situation. Don't buy into this scam.
Very friendly and helpful team. The hire van was very clean and easy to drive. Plus they delivered it to my door. The only negative bit was the price of the hire, as it was an automatic, it was very expensive compared to manual van hire. Thats the only reason l have givin 4 stars instead of 5. I would hire from them again, if it wasn't so expensive.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
