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B S Marson & Sons
Deansgate Garage, Keele Road, Newcastle under Lyme, ST5 2HN
newcastle under lyme
4.5 (490 reviews)
B S Marson & Sons
Deansgate Garage, Keele Road, Newcastle under Lyme, ST5 2HN
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Great staff. Fantastic knowledge on all makes and models of cars. I got a great deal with my old car. Very satisfied with my new one. Thanks again
marti walley
31 January 2026
Just bought a new car from here, great sales team Andrew is brilliant knows his stuff and no messing. Another lad did my handover and he was great too. Having been in the trade myself, I can highly recommend this place. Great deals on Leapmotors.
Christopher Hough
22 January 2026
After many years of driving and being to different dealerships, i have finally found one that actually cares and is supportive even after the sale has been completed. Bought several cars, used and new, from Marson's and never had issues. When i bought my Leapmotor from them, they spent time showing me how to navigate the car's system and answered all my questions. Massive thank you to Andrew and Nathan for all the help and support.
Dr. Mohamad Kammouh
08 January 2026
Recently booked my daughter’s car for a service. From the moment of booking, to dropping the car off and the work being completed, we experienced nothing but professionalism, efficiency and care. The work was completed quickly to a high standard and the car was sparkling clean! Thank you.
Tracy Leese
01 January 2026
Wow!! jhon is a complete legend he's kind and understanding always happy and friendly i highly recommend this business thank you all!! The staff are outstanding Its great knowing there still helping me and have got my back and looking after me ty CW
born2G4mE87
29 December 2025
I recently purchased a used Mercedes from BS Marson after being without a car for a short time. I enquired the day before about a test drive on their website. Steve was quick to respond and we arranged a time for the following day. I arrived by taxi and found the car parked front and center ready for me to have a look around. Steve just gave me the keys and let me look at my own pace, but remained available for any questions. The car had ample fuel for a decent test drive and I was allowed to head out on my own in whatever direction made sense for me to properly evaluate the vehicle. No time limits were given and it felt totally hassle-free. I decided to go ahead with the purchase, Steve already had the paperwork organised and had spoken with his team about any movement on price etc. It was a painless process to make payment and we agreed they'd prep the car and I'd pick it up in a few days in time for a trip I had planned to the south coast. The day before I was due to collect, I had a call from Steve to advise that they'd sent the car to Mercedes for a multi-point check as part of getting it ready, however Mercedes had identified an outstanding recall and wanted to complete the work which meant that the car wouldn't be ready for another few days. Naturally I was a little disappointed, but also impressed that BS Marson went the extra mile by getting the car independently inspected by the main dealer. Steve apologised for the inconvenience and arranged to loan me one of their courtesy cars so that I could complete my planned trip. I collected my new car a few days later. It was fully valeted, all paperwork completed, history & manuals provided and Steve even topped it up with fuel before I hopped in and drove away. All in all a very positive and hassle-free experience. I'd definitely recommend BS Marson to others.
James Buxton
29 December 2025
Came to pick this bug up today .thanks to steve for the excellent customer service.i would highly recommend bs marson & sons for a used car.the wife is very happy ⭐️⭐️⭐️⭐️⭐️
jase bagnall
26 November 2025
Great service from the team , nothing to much trouble
Mick Beckett
26 November 2025
I always return to Andrew at BS Marsons, doesnt matter if I try and look elsewhere, no other garages compare to the friendly, helpful staff, they are so attentive. Nothing is too trouble, I am on my 4th car from them and the 6th car in the family. Always a winning company for us, never a pressured sale. See you again in about 2 years 😉 …
Jo Mitchell-Waite
26 November 2025
A great family business, very friendly and really look after their customers both new and returning.
Andrew Loraine
19 November 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
