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Arnold Clark York Motorstore / Vanstore
York Business Park, York, YO26 6RB
york
4.7 (182,707 reviews)
Arnold Clark York Motorstore / Vanstore
York Business Park, York, YO26 6RB
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Everything went wrong. Bought a car 2 days later there’s a noise, took it back , I was told to go back and use it, it could be because the car has been standing for sometime, the noise is very bad and loud . I then took the car back to repair they couldn’t fix it because they needed to buy somethings before it can be done, I decided I don’t have confidence in the car anymore, worried that there could be another issue with the car, as the mirror is also not working, mind you I no nothing about cars, I also asked the sales girl if there wouldn’t be any issues with the car, she assured me that Arnold Clarks cars are well serviced before sold . When I took the car for servicing I asked for a curtsy car, there was no curtsy car giving, I was told there’s none available. I have to pick a taxi front and back, a car less down a month old. I took the car back yesterday and the sales lady refused to take the car, that I can’t just walk in and give the keys back I need to fill in a form first. Mind you she was taking me through for a part exchange, of which I thought was unfair I need my full refund of £5000 so I can take a new car. She showed me a 2025 car with 15mils. And asking me to put down another deposit, which is very strange to me. The next day when I went in she said the car was sold when the car is still online.
First class sales approach from Connor Daniels at Hamilton Road in Glasgow. Honest and upfront consultant who really cares you get the best deal. Gone are the days of the "classic car sales" attitude. Professional from start to finish. Highly recommend visiting Connor for the best deal and service.
I never met Gordon who steered me through the buying process. He was meticulous at making the sale easy to understand as there was a bit of distance to cover as the pick up was in Liverpool not Scotland. Friendly and informative with no hard sell I would definitely revisit AC as it almost felt like they were doing me a favour. Thanks Gordon and the AC team.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
