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Arnold Clark York Motorstore / Vanstore
York Business Park, York, YO26 6RB
york
4.7 (185,020 reviews)
Arnold Clark York Motorstore / Vanstore
York Business Park, York, YO26 6RB
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Just made our first purchase from Arnold Clark Volvo, Inverness and happy to recommend. We are delighted with the car and the purchase experience throughout. Big shout out to salesman Paul Smith who, along with his colleague Keiren, went way over and above to solve a problem (of our own making!) on handover day! Much appreciated!
I recently purchased a used car about 4–5 days ago, and I’ve noticed a few issues I’d like to discuss. The right-side stop light is not working, and the engine warning light has come on. I’ve also noticed that the engine sound seems different than expected, and there is a metallic noise when driving. Additionally, the engine oil level has dropped from 92% to 78% within a short period. There is also a message on the dashboard indicating that the exhaust filter needs cleaning etc.. I hope someone will read my review and find a solution , I can't reach customer services and I sent email and WhatsApp message but no one answer , anyway I will write details later
As we got into car after full payment in cash, noticed dent on passenger side rear door. Called salesman to see and he promised to call next day to resolve. A minute after leaving showroom, noticed chip in windscreen. Stopped and called salesman. Again, promised someone would be in touch to fix. I didn't have call next day and emailed. Still waiting. Very disappointed.
Arnold clark are very easy to do business with. Financially I felt that the new vehicle was good value. The trade in allowance was good. The delivery of my new car was flexible. I bought a car without travelling to a showroom, and got the car I wanted. Not my first dealing with arnold clark. I would very highly recommend them to anyone looking for an easy way of buying a vehicle at the best prices.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
