
Arnold Clark Vauxhall (East Kilbride)
3 Braeview Place, East Kilbride, G74 3XH
I purchased an Audi Q5 from Arnold Clark, and within days, the vehicle suffered a serious fault, leaving my family and me stranded on the motorway at night in cold conditions. From that point on, the level of support was extremely disappointing. I was left to manage recovery and deal with Audi myself, received no help when I needed to get to work the following day, and had very limited communication from management throughout. Although the vehicle was eventually rejected and refunded, this does not reflect the overall experience. I have incurred financial loss as a result of this situation and have been left without a vehicle. Most concerning is that I raised these issues directly with the management and received no response or acknowledgement. A very poor experience overall, and not what I would expect from a company of this size. I would not recommend using this company.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
Are these results helpful?
Help us improve