
Arnold Clark Shiremoor Motorstore / MG / BYD / Vanstore
New York Road, Shiremoor, Newcastle Upon Tyne, NE27 0NA
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Smooth journey from start to finish. Our representative, Jerry, really took the time to understand our requirements and fully respected our budget. He found us a great car within our maximum monthly payments without any pressure or attempts to upsell, which we experienced at many other showrooms. The whole process felt honest, transparent, and professional throughout. Big praise to Jerry for his approach, and to the entire showroom team for delivering such a positive experience. Highly recommended.
Recently bought a brand new golf r 8.5 black edition from Arnold Clark rutherglen, Jack Devlin the sales rep, what a job he made the transaction seem so easy, paperwork all done and I got my new car in 2 days, highly recommend if your looking for a new car speak to Jack he will sort you out, but I can’t speak highly enough of him. Great job Arnold Clark can’t fault them. Now am currently enjoying my new golf thanks again
When it comes to sales they'll help you. When it comes to getting car repaired under warranty they play dumb. Took a car for inspection of a faulty gear syncro mesh and obviously they couldn't find anything wrong but when I said to rev up the engine mechanic purposefully kept it under. Now I'm one of those who bought a few years old car and need to pay £3k out of my own pocket. Took it for a service the other day and they scratched the rear door and arch and said it was already there but didn't mark it on their sheet, so how did it suddenly appear. Honestly never going to buy anything from them again in my lifetime.
Purchased kia niro in Oct 25 with 3year service plan mot/service took it in 30 march for both only to be told it failed mot on tyre pressure monitor which would cost £81 to look at plus parts. The car had no lights on when it went in and non when it can out decided to take it my local mot testing station at a cost of £40 to my surprise ha ha it passed no faults found as you would expect. So £750 +£40 cutting my losses doesn't stand in good steady for further mots /services going back to my local garage Do not recommend Arnold Clark my advice is stay clear The car it's self is brilliant .
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.