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Arnold Clark Liverpool Renault / Dacia / Alpine / Kia
Sefton Street, Liverpool, L8 6PZ
liverpool
4.7 (185,020 reviews)
Arnold Clark Liverpool Renault / Dacia / Alpine / Kia
Sefton Street, Liverpool, L8 6PZ
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We visited the Huddersfield branch on a return journey form England as we had seen a car we liked online.... first called the branch to check if they were open as it was Easter Sunday and spoke to Murt who told me the branch was closed but we could view the car but wouldn't be able to test drive it which was fine with us. We paid a reserve fee as we didnt want to chance it being sold on arrival. Murt met us outside he was very friendly and easy to talk to. We decided to purchase the car and so Murt offered us drinks while he got some paperwork together . This process was easy , quick and very relaxed with no pressure and Murt explained everything thoroughly and answered our questions honestly. We left the branch about 40mins later very happy . Murt kept us informed at every stage and very promptly. He called us after the car arrived with us to see if everything was ok. From start to finish the whole process was seamless. Murt is an absolute credit to the Arnold Clark Group. I would 100% recommend buying from him and Arnold Clark
Started badly as Gary missed our appointment. Luke Taylor took over and showed us around the car answering all questions. Unfortunately after the transaction while fueling he found a sensor fault which meant we could not take it. 5 days later it was driven to Notts for us. Those 5 days my wife chose not to drive as she wouldn't have full insurance. Luke offered to reimburse us for a further insurance change. We decided against this as too much hassle despite the inconvenience. He offered to put mats in the car as a good will gesture when I expressed Dissappointment because the top spec says they are a standard feature. They were not in the car when it came but luke assures me he will be sending them.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
