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Arnold Clark Kia (Kirkcaldy)
Carberry Rd, Mitchelston Industrial Estate, Kirkcaldy, KY1 3NE
kirkcaldy
4.7 (182,707 reviews)
Arnold Clark Kia (Kirkcaldy)
Carberry Rd, Mitchelston Industrial Estate, Kirkcaldy, KY1 3NE
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Difficult to put into words how bad this company is, they are very nice when you are buying but terrible when you have a problem as I do. They aren't interested and when you call customer services they are on the defence and won't answer a simple question such as why havent you responded to my complaint within three days as per YOUR complaints procedure. Staff are rude and dont care. I will NEVER buy a vehicle from them again.
I can genuinely say that the customer service I received in the Wishaw branch (VW), has been my best experience when dealing with any car dealership. Tracy is phenomenal at her job, keeping me up to date, ensuring I felt comfortable when taking the car back, answered any and all questions and just had such a lovely manner when communicating with me.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.
