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Arnold Clark Edinburgh Sighthill Vauxhall / Peugeot / Leapmo
2 Cultins Road, off Calder Road, Edinburgh, EH11 4DL
edinburgh
4.7 (182,707 reviews)
Arnold Clark Edinburgh Sighthill Vauxhall / Peugeot / Leapmo
2 Cultins Road, off Calder Road, Edinburgh, EH11 4DL
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I purchased an Audi Q5 from Arnold Clark, and within days, the vehicle suffered a serious fault, leaving my family and me stranded on the motorway at night in cold conditions. From that point on, the level of support was extremely disappointing. I was left to manage recovery and deal with Audi myself, received no help when I needed to get to work the following day, and had very limited communication from management throughout. Although the vehicle was eventually rejected and refunded, this does not reflect the overall experience. I have incurred financial loss as a result of this situation and have been left without a vehicle. Most concerning is that I raised these issues directly with the management and received no response or acknowledgement. A very poor experience overall, and not what I would expect from a company of this size. I would not recommend using this company.
I sold my vehicle to Arnold Clark on Sunday. The whole process was easy and the sale completed in 30 minutes. I was offered more money for my car than any other company and the whole experience was conducted by friendly and professional staff. I received payment in full today. I’m well impressed with A.C. and have no hesitation in recommending them.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.