Arnold Clark Benton Chery / Seat
Bellway Industrial Estate, Whitley Road, Longbenton, NE12 9SW
longbenton
Arnold Clark Benton Chery / Seat
Bellway Industrial Estate, Whitley Road, Longbenton, NE12 9SW
A brand new car collection was delayed due to poor admin oversight by the Arnold Clark KIA Dundee dealership, then on the 6th day of ownership a high risk alert message was generated, requesting a recovery back to the dealer. Whilst the alert randomly disappeared, Arnold Clark KIA Dundee could not identify why it was generated and are refusing to accept a fault occurred, despite photographic evidence of the alert on the cars display, nor accept the return of the vehicle. They expect you to cross your fingers and hope erroneous high risk alerts are not generated by a system already proven to be unreliable. If it creates false alerts it might also fail to alert real issues, which could be considered very unsafe and irresponsible when the car is less than a week old and covered less than 100 miles.
Bought a new pre-reg car from AC. I went in with an idea of what I was looking for and was undecided between a used vehicle and the deal they had on for new cars. My product consultant was really considerate of what I was looking for and with budget in mind. I never felt pushed into a sale, and the process of getting finance set up was really smooth. My product consultant, Lewis kept in touch with me through the whole process and after picking up the car, the branch checked in the following day to make sure I was happy with the car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using TrustPilot.