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Approved Commercial Sales Ltd
Unit B1 The Boat Yard, Sandwich Industrial Estate, Sandwich, CT13 9LY
sandwich
4.1 (131 reviews)
Approved Commercial Sales Ltd
Unit B1 The Boat Yard, Sandwich Industrial Estate, Sandwich, CT13 9LY
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Recently bought myself a van from these guys and can\u2019t fault them! They were very open and honest about the condition and work done more than happy for me to take it out for a drive as long as I needed also. And after all that I asked if they could source me a bulkhead as it didn\u2019t have one and they up and put one in for me and ply lined it free of charge! Very happy with these guys!
Brought a van from them last year, after 6 weeks the van was making a funny noise, check the engine and the oil was really low so top it up, another 6 weeks on the same happened again top up the oil again , after a big job I was on had finished I took it back to them and left it with them to have a look, when I went back to pick the van up at the end of the day no owners there only a worker he told me to give Tom a ring one of the owners, gave him a ring told me he couldn't find anything wrong with the van no oil leaks I know all of that I told him it's burning oil he told me to take it to another garage for second opinion, I told him I bought it off him it's for him to sort out an obviously it needs another engine, he wouldn't buy the van back off me he told me he could sell my van for me and get an extra thousand pounds for it so that proves to me they will sell you anything even if they know there is something wrong with a motor, he then plays your three month warranty has just run out and aso what am I moaning about I've got a fan out of it anyway I was fuming in the end you don't treat customers like that if I was face to face with him it wouldn't have been nice, I got off the phone not getting nowhere with this company, if things go wrong with this company you will end up paying the price, I was right about the engine it had to have a rebuild it has cost me 4,500 plus vat for a rebuild, absolutely fuming, do not buy motors from this company or you could be end up paying the price ,
Very reasonably priced. I brought a new ( to me) van and am very pleased with it. The service is second to none. I had a fault light come up and the guys were so helpful and changed a faulty part immediately. The customer service is superb. Highly recommend this business. It feels like it's not just your money they want but your respect and driver happiness.
I recently purchased a van from Tom at approved commercial sales. I saw 3/4 companies that day, but to be honest alot of them didn\u2019t really know what they were talking about, it was like they tried to just get me to buy whatever they needed gone! Where as at approved Tom told me what I would need and why, he was very knowledgeable and was very honest with me about all the small details with the van and bits I might\u2019ve missed. They are definitely the best van company in Thanet. Would recommend!!
Purchased a car from this dealership January this year, to be told it came with 3 months warranty which then i got told over the phone that l'd receive 6 months warranty due to the value of the vehicle sold, I received email proof of the warranty showing that it would be 6 months with the AA, then after 30 days I received an email to state that my AA warranty has been cancelled!! I spoken to the AA providing them with my agreement number and details to then be told the dealership has cancelled it with no explanation.... Tried contacting the dealer to resolve why it's been cancelled to have my calls and messages ignored.
Afraid to say the bad reviews are justified. Agreed a sale, arranged delivery and paid 50% deposit. The van didn't arrive and no communication from seller. I had agreed to pay full price so can only assume they got a better offer? I do have e.mail and text proof of the agreement. They do make clear any write off vans they sell in their defence. Tom seemed genuine. Zac , well thats another story
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
