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Amanah Prestige Limited
1145 High Road, Romford, RM6 4AT
romford
4.1 (176 reviews)
Amanah Prestige Limited
1145 High Road, Romford, RM6 4AT
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I recently purchased a Range Rover Sport from Amanah Prestige and I dealt with both Javid and Mohammed. The first time we went to see the car Mohammed was very helpful and I appreciated that he wasn\u2019t pushy at all. I then had an independent AA inspection carried out which they were happy to accommodate and made a decision to purchase the car. The car had recently been serviced by Land Rover Hatfield and after I had bought the car it became apparent that the full service had not been completed by the dealer and the timing belt kit required changing. I phoned Javid to query this and he could not have been more helpful. He phoned the dealer arranged for the work to be carried out which also included the tracking and rectifying an issue with the boot strut. He arranged and fully paid for the work which I very much appreciated. On the whole this has been a fantastic customer experience and I would highly recommend the business and both Javid and Mohammed. We have been very pleased with the car so far and the customer service. Also try the pink tea at the showroom it\u2019s amazing!
"I'm thrilled with my recent car purchase from Amanah Prestige! The team was professional, knowledgeable, and accommodating throughout the entire process. The car was in excellent condition, and the paperwork was handled If you're looking for a reliable car dealer with excellent customer service, Amanah Prestige is an excellent choice. We highly recommend them!"And special thanks for javed bhai
Amanah Prestige LTD bidded on my car through Motorway and won the bid where they were supposed to get in touch with me to arrange collection. They made no effort whatsoever to get in touch with me and so I rang them myself and spoke to a guy called Javid who explained that they are busy and a person called Ash would contact me the following day. I waited 4 further days where again I heard nothing back so when I rang back and spoke to Javid again, he said that they are still busy in a rude manner however explained Ash would call me back before the end of the day. Again as before, nothing was heard back, which is completely unprofessional considering they had bidded on my car and won the bidding, but then decided to ignore me. I spoke to Motorway who made 3 attempts themselves to contact the garage via the phone number and an aemil address to which they again ignored. I am sorry, but if this is the way in which Javid and Ash work, then I would hate to see the service they offer to someone purchasing a vehicle from them and needing any after-sales care. Motorway also highlighted that they will be removing the company from their list in the near future if this behaviour continued as this is not the type of company that they would work with, who bid on cars and then decide to ignore them for collection. Overall, extremely unprofessional and rude, who wasted my time making me relist my car again, which is not fair on other genuine bidders.
I\u2019m buying cars from Amanah Prestige more than 7 years , and i can say that is 100% the best service ever I received!!! Their cars are always in TOP condition. All process is so easy and professional. Everyone helps with smile and provides best service. If I could, I will give 500 stars!!!! Thank you so much .
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
