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A Car 2 Go
London Road, Aston Clinton, Aylesbury, HP22 5HQ
aylesbury
4.5 (214 reviews)
A Car 2 Go
London Road, Aston Clinton, Aylesbury, HP22 5HQ
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Purchased a car from A Car 2 ago in Aston Clinton 3 years ago and could NOT fault their service. I continue to visit A Car 2 Go on a yearly basis for my service and visit whenever I\u2019ve had issues. Happy and very polite team, and they genuinely look out for you. Due to the outstanding service I ALWAYS receive, I will not go car shopping anywhere else in future! You guys are fab. Thanks :)
Great experience buying a car from a friendly, helpful, non-pushy team. The car developed a couple of small problems some months after purchase. Always a risk with a used car. Spoke to the shop and they were very good about getting them sorted quickly for me. Satisfied customer!
I saw the advert for a Volkswagen Polo, placed by acar2go on Gumtree. My experience was positive from my initial call to the office to the day I picked up the car. I did not feel pressurised in any way to purchase the car and all my questions were answered in a friendly and professional manner, this was despite going an hour past their closing time. We were allowed to test drive it on our own the first time we went to view it. Troy and Joe made the experience a pleasure to do business with. The car is running fantastic and I am very pleased with the Customer Service I received and my purchase. I will happily recommend them to family and friends.
I recently viewed a car at acar2go and had a fantastic experience, largely thanks to the sales agent, Gino. From the moment I spoke with Gino, he was incredibly professional, transparent, and helpful. He patiently answered all my questions, provided detailed information about the vehicle, and was very responsive throughout the entire process. Even after it became clear that I wouldn't be making a purchase at this time, Gino remained courteous and attentive, never once being dismissive. His excellent customer service made the whole experience very positive.
UPDATE:I had an experience 6 ish months ago with this garage, and financing a car. Lots of things went wrong in the beginning, and nothing I could have been warned of or would of known would happen. I left a review making my thoughts and feelings known. The garage has since been in contact with me, and really tried their upmost to make things better. They have been nothing but kind and understanding. Joe and Jo have been very supportive with responding to my calls and emails, making my feelings feel heard and acknowledged. Joe arranged to have my car in to have a look at before Christmas because he did not want to leave it any longer. The garage fitted me in within a 11 days of calling me, provided me with a courtesy car and had the parts in for my car on next day delivery. Upon picking up my car, it was a bit trial and error as the problems with my car were not always constant, so have had to wait and see if they arise again. Whilst picking the car up, there were a few tweaks to be made and I had to pop back to the garage a few times and call them as well. The mechanic, I didn\u2019t catch his name but I think it is Darren, has been nothing but accommodating and I can say nothing but only sing his praises. He has humored me with the silly little things that needed putting right and I can see that he loves his job and truly takes pride in it. He is an asset to ACar2Go! Gino, as well, has been nothing but helpful, offering me a lift home after dropping my car for diagnosing. So all in all, what started out as a little bit of a pickle (to put it politely), has been put right and my car is going well (so far)! ACar2Go have made it clear that if I should need anything, they are only a phone call away. I feel very supported in this situation now and only have positive things to say about Joe and his team. They really have redeemed themselves, hence the updated review. PREVIOUS REVIEW: I have had the complete worst experience with this garage. I was pushed into buying a car, which they messed up the finance and demanded an additional \xa3800 pounds off of me on top of the deposit I paid, only positive to this is that I could spread it over a year paying back. No one took ownership of this mistake and didn't even apologise. I have had no end of issues with the car I got, which I am still trying to sort out 4 months later. Any time I try to get in contact with the company, my emails get ignored. I really feel let down by the company as a young single female taking out finance. I would definitely not recommend this garage. If I could give less than one star, I would.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
