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1st Gear Motors
Unit 1 Algernon Industrial Estate, New York Road, Shiremoor, NE27 0NB
shiremoor
4.1 (76 reviews)
1st Gear Motors
Unit 1 Algernon Industrial Estate, New York Road, Shiremoor, NE27 0NB
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bought fiat 500 13 plate ,car is in decent condition left deposit waited for mot and service ,picked it up 15th jan nice car and good friendly service ..thanks
allan piggott
18 January 2026
Very friendly staff, helpful and welcoming. Great and professional service.
Lukasz Zakrzewski
11 November 2025
Bought a Toyota in August 2024. Initially just a few minor issues like a slow puncture within the first couple of weeks and lots of bulbs out. The car had 12 months on the MOT when I bought it with only minor issues. However on taking the car for its first MOT since buying it the car failed due to dangerous defects- 'axle housing filled with expanding foam and filler' both sides, among other issues. I went back to First gear motors to inform them of this and they denied any knowledge of the expanding foam. The garage that performed the MOT said the car was structurally unsafe and should not have passed the previous MOT. I was then strung along for weeks being promised a repair which inevitably turned out not to be possible. During this time it was very difficult to contact the garage and ultimately I was left without a car.
Rebekah Albiston
01 November 2025
Bought car and within 24 hours pipe fell off at home, took it to garage for MOT and they showed me fuel line was loose which is seriously dangerous. On top of engine mount being loose and self tapping screws used to fix timing belt casing which caused abrasion to the belt. Would not recommend unless you have good life insurance
Ethan Wilson
18 September 2025
Excellent service. Friendly, Informative & honest guys. No pressure to buy Great car & price. Happy to answer any questions pre & post sale
Julie
13 August 2025
Bought a Toyota rav4 after talking to faz about the car exactly how he described it was a very pleasant place to deal with over the moon with the car 👍 …
Allen Wright
06 July 2025
Turned up on the off-chance they might still have a vehicle we liked the look of. Very friendly, not pushy. Let us look around a couple of vehicles (including under the bonnet).
Susan Fisher
09 June 2025
Delighted with my new vehicle I purchased from 1st Gear Motors. Very seamless and easy process and the car is exactly as described. Delivery driver was also great and made sure I was completely happy before making the purchase. A very honest car dealer and I highly recommend them.
Jamie
06 February 2025
Great value cars, friendly, honest and realistic staff. We are Happy with our dealings with this business. Cheers lads 👍 …
Jeff Gallon
01 October 2024
Usual questionable 2nd hand car garage . Promises the world to get the sale then only does half of what’s agreed . Promised a full service and some issues fixed before we picked up the car . Got home no washer fluid , old oil , coolant was brown sludge , AC doesn’t work . Rang them to ask what’s gone on got told no one in the uk uses AC , oils not black so they won’t change that and they don’t check coolant on a service . Offered to replace the “water” but by this point didn’t trust the work . Had a full service at another garage the system needed a full flush not just replacement coolant ,the car had various little issues that will need looking at in the next few months . Have done less than 100miles and has cost extra few hundred pounds .
Ben Harding
06 July 2024
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
