Pentagon Ford (St Helens)
Sherdley Road St Helens WA9 5AD
St Helens
I recently bought a car from Ford Pentagon St Helens. From start to finish, the experience was excellent. Jac was professional, knowledgeable, and never pushy. He patiently answered any questions, helped me find the perfect car for my needs, and made the entire process smooth and stress-free. I highly recommend if you’re considering a new car—you’ll be in great hands!
kimberley mccormick
12 September 2025
Recently purchased a new car from pentagon st Helen, Jac was such a lovely person, and really made it all go smoothly. Couldn’t of asked for a better service, will definitely be using them again 😀 …
Lisa Wright
10 September 2025
I’ve just purchased a car from St Helen’s Pentagon with a good and friendly service from Mark - from start to finish. This is the 2nd car I’ve had from here now, and would recommend this branch to others.
susie R
09 September 2025
We've just picked up our 3rd car in a row from Pentagon, and we dealt with Paul Martin for each one. Fantastic service as ever, he really goes above and beyond to give you the best deal and to take you through all the features of the car. Highly recommended!
Dave Taberner
07 September 2025
Great customer service when purchasing new car. Jac & Steve really friendly and helpful all very straightforward. Had car just 4 days after choosing it
Jane Leigh
06 September 2025
The worst Service I've ever experienced, my car went in for a recall and i got told they didn't have any of the parts in! I checked in online as requested and highlighted an oil warning change required, they said they hadn't seen this and it was my fault for not telling them, they tried to tell me they did a system health check but unfortunately missed they big orange warning on the display!! I will never buy a ford again!!
Graham Wall
14 August 2025
Wow! This is the only way to start our review...WOW! We went to Pentagon Ford St Helens looking for a used kuga to replace the one we had. From the second we met Jac the experience of buying a car was second to none. There was no pressure, we were left alone to view the car and when we asked a test drive this was no issue at all. Jac was so friendly and helpful, there were a few issues with the car (it was second hand) that we wanted resolving and nothing was too much trouble. We paid a fully refundable deposit to start the process and over the next week we got video updates off Jac on the progres of the works. A week later we went back to view the new car and it was superb! Everything we asked for had been done and more. They even sorted a 3 day drive away insurance and put \xa320 of fuel in the car for us! Once home we found an issue with fumes in the car. A call to Jac and all was sorted. He booked the car in for a review (they found a broken bracket) and while they had the car we were given a courtesy car for the 2 days...no charge and no hassle. Getting the car back reenforced that the car is outstanding and we are so happy! But this is only part of the story, as getting a nice, new (to us) car is one thing. The icing on the cake is the amazing customer service! It's truly been a superb experience, and I can't thank Jac (and his manager Stu) enough. YES we are picky people, but what a 6-star experience this has been!! If anyone from the management team at St Helens reads this, Jac is outstanding. His customer care and attention to detail is second to none. We, and all of our family and friends, will always come back to Pentagon St Helens (to deal with Jac 😁)
Paul Wh
12 August 2025
Excellent service friendly overall amazing
Sheila Woolridge
09 August 2025
Great staff, very polite. Whether you're using the service department or the used car element. Great service from Steve and Jo when car was booked in for a service and mot along with some software updates.
Jason Chilts
02 August 2025
Mike Swords, have dealt with him few years now, he's always very helpful, that also goes for all the staff at St.Helens, it's like going to see friends.
Pamela Mackie
02 August 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Our vehicle history check is provided for guidance only. Data provided by CAP HPI. Please check all details with the seller before purchasing.