Volkswagen Approved
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 19, 1 Previous Owner, Franchise Approved, 2019 (69) Volkswagen Touran SEL 1.5 TSI 150PS 7-Speed DSG in Atlantic Blue with Full Volkswagen Service HistoryDiscover space, style, and versatility with this Volkswagen Touran SEL, finished in striking Atlantic Blue and offering the perfect balance of practicality and premium design.Powered by the efficient 1.5 TSI 150PS engine paired with a smooth 7-speed DSG automatic gearbox, the Touran delivers an effortless drive whether you’re navigating city streets or heading out on longer family adventures. The SEL trim enhances comfort and convenience with a host of high-quality features, ensuring every journey is enjoyable.With a full Volkswagen service history, this car has been meticulously maintained, giving you complete peace of mind. Inside, the Touran is designed around family life, with flexible seating, generous boot capacity, and advanced infotainment technology to keep everyone connected and entertained on the move.As an Approved Used Volkswagen, this Touran SEL also comes with a 142-point inspection, up to 24 months’ warranty, 12 months’ roadside assistance, and a no-quibble exchange policy – all part of Volkswagen’s commitment to quality and reassurance.At Vertu Volkswagen Harrogate, located just off the A1(M), we pride ourselves on offering a warm and welcoming environment with expert advice and support every step of the way.Reserve this Volkswagen Touran online for just £99 today, or contact our team to request a personalised video tour..Climate Control, Metallic Paint, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Full Service History, USB, Manufacturer Approved, Adaptive cruise, Apple-Android Play, Auto Lights, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats, Front and rear electric windows, Green tinted heat insulating glass, Rear wash/wipe with intermittent wipe setting, Tailgate wiper- reverse gear activation, Rear tinted glass from B-pillar backwards approx 65% tinted, Windscreen wipers intermittent wipe, Rain sensor, Traction control, EDL + ASR, Front/rear disc brakes, Electronic parking brake, Hydraulic Brake Assist (HBA), Hill hold control, Auto hold function, ESC with ABS, Front assist including city emergency braking, Automatic post collision braking system, Energy recovery system, We Connect Go Dongle, Wireless app connect without mirror link, Mobile phone interface with inductive charging, Speed sensitive power steering, Quote Ref: 505170
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough