EMG Motor Group Ely
Southern By-Pass Ely CB7 4DT
Ely
The experience at EMG Ely was fantastic because the service offered was friendly polite ,fair,but my engine bay wad thilthy ,leaves and dust and dirt over the engine,very poor and should have been checked before i drove away,i took it elsewhere to clean engine bay,never bought a car so dirty like this before,
Had a great experience buying a new car from EMG Ely. No pushy salespeople, they were friendly and professional from start to finish. Michael and Robert especially deserve a mention - they were brilliant throughout the whole process. Michael dealt with the initial enquiry and helped us choose the right vehicle for us and answered our many questions, and Robert took me out for a test drive, explained all the features in the car and dealt with us on collection day ensuring a smooth handover process. Both were so friendly, patient, professional, knowledgeable and a pleasure to deal with. The customer service at this branch was on another level and I would 100% recommend to others.
I'd recommend EMG Ely to a friend because staff were very friendly, showroom was pleasant, modern and clean. They were very thorough in explaining the process. They were happy to explain and go through features of the electric car I was considering, from the buttons and features inside to how to charge the car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 19, 0 Previous Owners