WINTER PACK, 17in ALLOYS
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Franchise Approved, Volkswagen T-Roc Hatchback 1.5 TSI Style 5dr72 Plate OR Ascot Grey OR Winter Pack OR Johannesburg AlloysThis Approved Used Volkswagen T-Roc Style is finished in elegant Ascot Grey and set apart by its distinctive 17-inch Johannesburg alloy wheels. A 72-plate model, it blends stylish design with practical everyday usability.Under the bonnet, the 1.5 TSI 150PS engine is paired with a DSG automatic gearbox, delivering a responsive drive with impressive efficiency. The car is also equipped with the desirable Winter Pack, adding comfort and reassurance on colder days with heated front seats, a heated steering wheel and heated washer nozzles.Every Volkswagen Approved Used car comes with two years’ warranty, two years’ MOT cover and two years’ roadside assistance, together with a full multi-point check for complete peace of mind.You can view this T-Roc at Vertu Volkswagen Harrogate, conveniently located close to the A1(M), where our friendly team will be delighted to welcome you and help make your next Volkswagen purchase simple and enjoyable..Metallic Paint, Satellite Navigation, Alloy Wheels, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, Full Service History, USB, Manufacturer Approved, Adaptive cruise, Apple-Android Play, Auto Lights, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats, Rain sensor, Heated rear window, Rear wash/wipe with intermittent wipe setting, Front windscreen wiper with intermittent wipe and 4 position delay, Power windows with comfort operation and circuit breaker, ABS, Rear disc brakes, Electronic parking brake, Volkswagen roadside assistance, Electronic Stability Control (ESC) inc EDL (Electronic Differential Lock) and ASR (Traction Control), City emergency braking and pedestrian monitoring, Online services, Wireless app connect, Mobile phone interface, Dynamic road sign display, Modified key software - reduce switch off time for key status change to Long no motion, Lane keeping system Lane Assist, Park assist including front and rear parking sensors, Quote Ref: 505119
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough