SERVICE HISTORY PARKING SENSOR
I have just bought a polestar from V12 Hinkley and have had a great experience. The 2 members of the sales team Patrick and Thomas were great, friendly and helpful. Overall it was fantastic and positive experience and would definitely purchase from yourselves again and recommend to Family and Friends. Thanks once again.
Mohan Sungha
05 September 2025
They are very friendly and Dan who help me with everything I need even change my old insurance to this new car he was so helpful and friendly. Thank you agan Dan
Adem Semetay
05 September 2025
I bought a used car here one month ago, and the entire experience has been extremely disappointing, frustrating, and unprofessional. 1. I still haven’t received the V5C document. Every time I called the hotline, I was given vague, inconsistent, and unreliable answers. When I purchased the car, the staff never mentioned that I would be waiting over a month, which is careless and misleading. 2. I was persuaded to buy a 2-year warranty for \xa3799, which is shockingly overpriced. Later, I discovered the same warranty on the Warranties 2000 website for around \xa3400. This feels dishonest and exploitative. 3. After getting the car serviced, I was alarmed to learn that the front discs, pads, and battery all needed replacing. This clearly shows a complete lack of proper inspection and quality control before selling the vehicle. To make matters worse, I tried contacting the after-sales email address, but no one ever replied. The complete absence of customer support is unacceptable. Overall, this dealership has shown itself to be unreliable, overpriced, and utterly unprofessional. I would strongly advise others to avoid buying from them.
Bernice Kum
05 September 2025
Pat was so patient and reassuring. Great customer service. We took up over two hours of his time and he never made us feel rushed. He also got my insurance down to half just as a goodwill gesture.
Khadejia Stanley
05 September 2025
Josh was attentive and helpful with helping get a new car and part ex my old car. Thank you! All the best.
S Chandi
05 September 2025
Great service from the guys we dealt with. Dan looked after us very well, a very smooth process from start to finish. This was our fifth car we have bought from V12, the reason we comback every time is due to the great choice of cars.
Rob Hickey
05 September 2025
Manny very helpful resolved all concerns quick and easy pleasure to deal with
Michael Lewis
05 September 2025
Manny was perfect super quick and helpful helped me with all my questions and concerns perfect would recommend
keagan
05 September 2025
Excellent service from Pat today. Very thorough, friendly and professional. Excellent quality vehicles in the garage and would definitely recommend.
Peter Elliott
05 September 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, 12V Power Socket - Luggage Compartment, 12V Power Socket in Centre Console Front with Blanking Plug, 17in Alloy Wheels - Double Spoke - Style 549, Active Guard Plus, Air Conditioning - Automatic - Dual Zone, Airbags - Driver and Front Passenger Side, Airbags - Driver and Passenger, Airbags - Head - Front and Rear, Alarm System Thatcham Category 1 with Remote Control and Engine Immobiliser, Armrest - Front, Attentiveness Assistant, Automatic Windscreen Wipers and Headlights, Automatically Dimming Rear View Mirror, BMW Connected Package Professional, BMW ConnectedDrive Online Services, BMW Emergency Call, BMW Live Cockpit Professional, BMW Mobility Tyre Sealing System, BMW TeleServices, Bluetooth - Audio Streaming and USB, Bumper System - Front and Rear, Central Locking Switch - Doors - Fuel Filler Cap - Luggage Compartment, Check Control Warning System for Monitoring of Lights and Door-Luggage Compartment Open Warning, Child Seat ISOFIX Attachment For The Two Outer Rear Seats And Front Passenger Seat, Childproof Locking System - Rear Doors and Electric Windows, Condition Based Service, Contrast Stitching on Instrument Panel, Crash Sensor, Cruise Control, Cupholders - Two Front Centre Console, DAB - Digital Radio, DSC - Dynamic Stability Control Plus, Dead-locking Function System to all Doors, Direction Indicator Side Lights Integrated in Exterior Mirrors, Door Sill Finishers in Black Plastic with Inserted BMW Designation in Metallic Look - Front Only, Drive Performance Control
V12 Sports and Classics Hinckley
Unit 23, Harrowbrook Road Harrowbrook Industrial Estate Hinckley LE10 3DJ
Hinckley