Ford C-Max 2013 - 1.6 TDCi Zetec 5dr

Disappointing I had a disappointing experience with this dealership when viewing a Diesel Manual Grey VW Polo. The salesperson came across as quite rude, and when I pointed out that the alloys were scratched, I was told, “What do you expect, it’s 9 years old.” Instead of addressing the issue professionally, they offered to simply paint over the scratches for \xa3100. This is not the level of customer service or care I would expect when considering a purchase, and I would not recommend this dealership. When leaving this review using Feefo, I was called malicious and was asked to immediately remove the review as it was “unfair as I did not purchase the vehicle”. Maybe with better service and politeness, I would have considered buying this vehicle.

My experience at C & M car sales was nothing short of exceptional. I felt informed and completely confident in my purchase. I came in with a specific car in mind, and instead of trying to sell me something off the lot, He listened carefully and went the extra mile. He found the exact car I wanted at an auction, got it for me quickly, and made the entire process incredibly easy and transparent. Once the car arrived, he made sure it was 100% ready for me. He took care of all the necessary services, deep cleaned the exterior and interior, and handed it over looking and feeling like a brand-new car. The attention to detail in his work really stood out. It’s rare to find someone in car sales who is this honest, patient, and committed to customer satisfaction. If you're looking for a place that values customer service as much as quality vehicles, look no further than C & M car sales. Highly recommended!

brought a lovely little car from these at the start of january after being told any problems they would sort straight away. Right off the bat my back screen wash was inoperable which they sorted. A week or so later a spring broke(the garage said this had been worn a long time) which then the car sales said wasn’t there problem, then two weeks after that the battery died which also was corroded and old. Now my air conditioning hasn’t been working ever since i brought the car i’ve just had it checked out and the whole system needs replacing which will cost a significant amount of money. Feel very disappointed as was made out to seem a spotless car, i am aware some will be general wear and tear but for all this to be within a few months and the aircon, screenwash and worn springs surley shouldn’t be shown up as a clear score on MOT? Straight away also had to fork out money for a full set of car mats as the drivers side one was missing and a mark on the boot had been covered up with what looks like paint which wasn’t shown until i came to wash the car. regardless of this the car wasn’t cheap