SAT NAV, PARK ASSIST, FSH
Unfortunately, I have had to give a 1 star rating for this garage. If it was just for the car we bought, it would have been 5 stars. The customer after care is abysmal. Having sent 4 emails without even a courtesy reply, you should be very wary of this company. The car came with only 1 key. In neither Autotrader or Enkae’s own advert did it say it came with a key missing? We only realised one was missing when we got home thinking the other had picked up the spare key. On contacting the garage their response was ‘just claim on your insurance’!!! No apology, no offer of supplying a key and really poor and unethical advice! The garage made a huge deal of our old car having two keys but failed to mention the new one didn’t. We are now having to pay \xa3250/300 for a spare key. We have had the car now for a month and are STILL waiting for the \xa399 deposit we left in order for V5 documents to be exchanged! Despite emailing them 4 times requesting a refund we have not heard from ENKAE? We had a GHOST 2 immobiliser fitted at Enkae and the technician failed to write down the service/security button in the manual resulting in us having to speak with an Autowatch engineer so we could actually use the car properly. Its such a shame having to write this NEGATIVE review as the car we bought is lovely and at the time of dealing with the staff, it was very pleasant. However, as soon as we drove away we feel as though they have washed their hands with us and left us with a further \xa3250-300 to get a new key and kept the \xa399 deposit we left in good faith for the V5. Be very very careful when dealing with ENKAE PRESTIGE MOTORS.
Phil Spencer
25 August 2025
Umarah dealt with us and was perfect throughout the process. Come away with a new car and a place we will definitely be coming back to again!
Lewis Murch
18 August 2025
Umarah Is brilliant, above and beyond service, replying to messages out of her working hours, can definitely see why she has fantastic reviews. Always found buying a car stressful and a lot of hassle, but Enkae was fantastic and I will definitely use again and highly recommend. Very friendly professional service. Thank you to the Enkae team
Lucas
18 August 2025
Excellent service from UMARAH today thanks to you and the boss
Kevan Marshall Hawes
11 August 2025
What a great experience from start to finish with Enkae prestige I really can’t thank Umarah enough for her professionalism and expertise she really went the extra mile making the whole process hassle free in getting my new car I will definitely be a returning customer with Enkae prestige and I would strongly recommend Umarah and the team at Enkae to anybody looking for a hassle free car buying experience . Thank you . Fay a very happy customer :) Date of experience: 09 August 2025
Fay Rea
11 August 2025
What I great experience I’ve had What I great experience I’ve had, fast purchase,Lovley staff umahra was the Lovley women that delt with me she made us feel so welcoming and overall made the experience so much easier. Would definitely recommend !!
Archie Macdonald
04 August 2025
My son has just bought a 1 series BMW from Enkae Prestige Motors and I wanted to write a review to share what excellent service we got, especially Umarah. She was outstanding. So knowledgeable about the car, very caring and helpful. Not pushy, just there if we needed to ask any questions and help us sort out the finance and guide us through the paperwork. It was so nice to walk into a sales room and not be met with a pushy miserable sales person. She never stopped smiling. Thanks Umarah, we will be back to buy our next car from you xx
Debbie Macdonald
03 August 2025
Great experience helped with everything and was a quick process
jack bray
01 August 2025
Friendly staff and excellent customer service. Good collection of premium cars with competitive prices. Would highly recommend Enkae prestige motors!
Faazil Ahmed
21 July 2025
Great experience! Customer service is out of this world . Umarah was absolutely brilliant and even answered questions on her day off to help out . Helped with the whole process and always can back quickly . Would highly recommend and will definitely be coming back!
Dv
21 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 10, 1 Previous Owner, Enkae are proud to show you our 2021 VW Polo R line finished in an amazing white, Reverse Camera, Heated Seats, Parking assistance, Parking sensors, Flat bottom steering virtual cockpit, Sat nav and so much more Here At Enkae We Are A Well Established Car Sales Business Specialising In High-Quality Sports, Performance & Prestige Vehicles. We Are Delighted To Offer This Truly Magnificent Car COMPETITIVE FINANCE AVAILABLE*EXTENDED WARRANTIES AVAILABLE**LIFETIME PAINT PROTECTION AVAILABLE*PART EX WELCOME AT TRADE PRICE* NUMBER OF KEYS TO BE CONFIRMED WITH THE SALES PERSON* ALL VEHICLES MAY BE SUBJECT TO AESTHETIC STYLING PARTS INCLUDING UPGRADED ALLOYS, DE-CHROME, WRAPPING, CALLIPER PAINT, EXTERIOR MODIFICATIONS INCLUDING SPLITTERS, SIDE SKIRTS, SPOILERS, REAR DIFFUSERS, BUMPERS, GRILLE, WING MIRRORS AND MORE* PLEASE NOTE, A PROCOSESSING FEE OF £199 APPLIES TO ALL OUR CARS & IF A CUSTOMER WAS TO USE THEIR OWN FINANCE THEN A BROKER FEE OF £499 IS CHARGED ON ALL CARS. Please Note: Cosmetic Defects and General Wear and Tear are to be expected Inside & Outside of any Vehicle, Such as: Minor Scratches and Stone Chips etc. The Information & Specification Of All Vehicle Is The Best From Our Knowledge. Please Speak To A Sales Person To Confirm The Specification Listed On The Vehicle. .16in Alloy Wheels - Sebring Galvano Grey, 3 Rear Three-Point Seat Belts with Tensioners on Outer Seats, ABS - Anti-Lock Braking System with HBA - Hydraulic Brake Assist, Air Conditioning - Manual, Alarm with Interior Protection with Deactivation via Infotainment System, Ambient Lighting in Front Footwell and Light Stripes Below Trim in Front and Rear Doors and Dashboard, App Connect, Automatic Post-Collision Braking System, Bag Hooks in the Luggage Compartment x2, Black Radiator Grille with Chrome Trimmed Louvres, Body Coloured Bumpers and Side Sills, Body Coloured Door Handles and Mirrors with Integrated Indicators, Carpet Mats - Front and Rear, Centre Console with Open Storage Compartment, Chrome Effect Handbrake Grip Button, Chrome Effect Trapezoid Exhaust Tailpipe Surrounds Left and Right, Chrome Plated Air Vent Surrounds, Chrome Plated Electric Mirror Adjustment Switch Surround, Chrome Plated Electric Window Button Surrounds, Chrome Plated Instrument Surrounds, Cup Holders - Front x2 and 12v Socket with Cover, Curtain Airbag System for Front and Rear Passengers including Side Airbags in the Front, Decorative Inserts - Glossy Shadow Steel, Door Sill Protectors with R-Line Logo, Driver Alert System, Drivers and Front Passengers Airbags with Front Passenger Airbag Deactivation Switch, Drivers and Front Passengers Safety Optimised Head Restraints, Dust and Pollen Filter, ESC - Electronic Stability Control, Electric Windows - Front and Rear, Electrically Foldable Door Mirrors, Electronic Engine Immobiliser, Front Assist - Radar Sensor Controlled Distance Monitoring System - City Emergency Braking System and Predictive Pedestrian Protection, Front Centre Armrest with Storage Compartment - Longitudinal Adjustment, Front Centre Armrest with x2 USB-C ports in front and x2 USB-C Ports in the Rear, Front Fog Lights with Static Cornering Function, Front Seat Back Storage Pockets, Front Sports Seats with R-Line Logo on Seat Backrest, Front Windscreen Washers and Wipers with 4 Speeds including Interval Delay, Galvanised Body, Gear Lever Gaiter in Black Trim Surround, Glovebox, Halogen Clear Headlights Range Adjustable with Separate Daytime Running Lights including Automatic Headlights On, Heated Rear Windscreen - Automatically Switches Off, Height and Reach Adjustable Steering Wheel, Height-Adjustable Front Three-Point Seat Belts with Tensioners, High Level 3rd Brake Light, Hill Hold Control, ISOFIX Child Seat Preparation, Instrument Lighting - Adjustable Panel Ill
Enkae Prestige Motors
537 Blackmoorfoot Road Crosland Moor Huddersfield HD4 5NT
Huddersfield