Vauxhall Grandland X 2019 - GRANDLAND X SPORT NAV 1.2 T 5dr
37k+ miles
2019
Manual
Petrol
£10,619
Baylis Gloucester
Cole Avenue Gloucester GL2 5ER
Gloucester
1
Overview
Mileage37,181 miles
Registration2019 (68 reg)
Baylis Gloucester
Cole Avenue Gloucester GL2 5ER
Gloucester
I would highly recommend Baylis Gloucester to friends and family because they are friendly, helpful and knowledgeable about the car that I was interested in. Sven gave me enough time to view and test drive the car. There were a few minor things that needed fixing before I bought the car and it was fixed before I collected it. Their customer service has been exceptional to date. Sven was very professional and I would highly recommend buying a car from Baylis. The car was hoovered, and clean but it did have a few drinks marks splattered on the backs of the leather seats and in the cup holders but I quickly cleaned that myself. I know that if I had pointed this out to Sven, he would have got this sorted for me. The outside of the car was squeaky clean. Overall, I would highly recommend buying a car from Baylis in Gloucester especially from Sven. I would like to say a big thank you to the team at Baylis for helping me find the car that fitted my needs and want list!!
I would not recommend Baylis Gloucester because the salesman was really helpful when buying the car. As soon as we decided to have our money back this changed. Firstly he said give us a couple of days to sort the squeak out. We’d already done that. How many couple of days do they need. We were told ‘we’ll put our best man on it, indicating technical staff are inept. The salesman was quite rude and stated ‘ I could have sold this car twice over’. So basically Baylis are happy to sell faulty cars, which is a good reason not to buy from them. It took us nearly an hour to get our money back, which included the manager being called, probably because she had to approve. Since having our money back, we’ve had an email with details of our warranty and this survey relating to my purchase, that never took place. So therefore there is a real lack of communication between the salesman team and the documentation team.
My experience at Baylis Gloucester was cracking because the staff! Ryan sold me a car and he was amazing. When i picked up my car i was greeted by a lady, i think her name was Chloe. What a lovely young lady! Bubbly and smiley! Couldn’t have asked for a nicer greeting after getting a car! She definitely heightened the customer experience
My experience at Baylis Gloucester could have been better because they didn't fill my car up with fuel despite charging me £30 for fuel. I rang the garage and they never got back to me. I had to wait for 2 wheels to be replaced causing me to have to delay picking the car up by a day. I also asked on several occasions about the drive belt and was lied to repeatedly being told it was a chain and that they had checked with technicians it was a chain. I got my car home checked the service book and it has a drive belt, which they said they would have had to change before selling the car and I'm now going to have to get it changed at my expense! The 2 new wheels were also fitted on different axles of the car. I will think twice before buying a car from here in the future.
Sven the Salesperson at Baylis Gloucester was a real help, we initially had issues, but Baylis were excellent and sorted everything out. Really good dealership and very friendly. We bought from Baylis all though we live 150 miles away. They had the car and colour we wanted
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 12, 1 Previous Owner, .Cruise control with speed limiter and intelligent speed adaption, Digital clock, Digital water temperature gauge with warning light, Fuel gauge with low fuel level warning light, Gearshift up/down indication light, Multi function trip computer, Nav 5.0 sat nav system + 8'' colour touchscreen+DAB radio+RDS traffic programme+European mapping+USB+bluetooth+bluetooth audio streaming+Apple CarPlay, Outside temperature display, Rev counter, Service interval indicator, Speed sensitive electric power assisted steering, Speed sign recognition, Speedometer, Steering wheel mounted audio controls, Alloy effect front and rear skid plates, Automatic lighting control, Automatically dimming anti dazzle rear view mirror, Black roof and door mirrors, Body colour door handles with chrome inserts, Body coloured bumpers, Chrome effect bar on front grille, Chrome effect upper window trim, Door to door illumination, Electrically operated front and rear windows with safety auto reverse and one touch up/down facility with heated rear window, Front fog lights, Gloss black finish B pillar, Hazard warning lights, High level centre rear brake light, Intermittent rear window wash/wipe, LED daytime running lights, LED tail lights, Rain sensitive windscreen wipers, Rear fog lights, Rear spoiler, Reversing lights, Side protection mouldings, Side window demist vents, Sound absorbing windscreen, Tinted windows, Twin electrically adjustable and heated door mirrors, Two speed windscreen wipers with variable intermittent wipe, Welcome lighting, Windscreen demist vents, 12V electrical accessory socket in front, 12V electrical accessory socket in luggage compartment, 220V power outlet behind front seats, Alloy effect door sill covers, Ambient centre console downlighter, Ambient interior lighting, Ambient lighting in front doors, Anti submarining front seats, Centre rear head restraint, Chrome effect interior door handles, Covered storage compartment in centre console and in driver armrest, Driver's centre armrest, Driver/passenger sunvisors with illuminated vanity mirrors, Electronic dual zone climate control with air conditioning + advanced predictive logic control using sensor + Charcoal filter + illuminated controls, Four adjustable facia vents, Front and rear passenger assist handles, Front door pockets with 2.6 litre capacity, Front map reading lights, Fully carpeted luggage area, Harlekin cloth upholstery, Heated rear windscreen with timed cut-off, Height adjustable and removable
