Volkswagen up! 2018 (68) - 1.0 Up Beats 5dr Petrol Hatchback

My experience at Vertu Škoda Chesterfield was memorable because the team truly listened to my exact needs and matched a wonderful car that suits me perfectly and drives like a dream. Rob Hardy looked after me, made sure I was up to date on all aspects of finance, the car's preparation and my options. This was customer service at its very best and I now have a very lovely car that fits my budget and gives me everything I need. Thank you to Rob and the team at Vertu Skoda Chesterfield - you've been exceptional.

The experience at Vertu Škoda Chesterfield was fantastic because they was very helpful

Vertu Škoda Chesterfield were helpful because they were personable and efficient without being overbearing. My purchase was completed during a period of bereavement and I was treated with the utmost sensitivity at all times. Both Andy and Susan were wonderful.

Vertu Škoda Chesterfield were great because Susan Fairchild was exceptional in the way she dealt with our enquiry and the help and advice she gave my wife, especially providing a test drive to acclimatize her with an automatic car. She was polite and friendly and nothing was too much trouble. She explained the sales procedure and provided it in paper format where possible rather than digital which seems to be the annoying norm with companies today who do not seem to realize the elderly customer is not tech savvy. In this case it resulted in a successful sale.

Vertu Škoda Chesterfield were great because they went above and beyond to give the best customer service experience I've had buying a car

I was happy with the service at Vertu Škoda Chesterfield because of the prompt action after finding a fault with the car, particularly the Service Section.

I'd definitely recommend Vertu Škoda Chesterfield because of the great service that Rob Hardy provided. He managed a complicated part exchange and offered us a fair price. He was open about costs and arranged the handover on a date good for us. He kept us informed and I am more than happy with both vehicles we purchased. When it’s time to change cars again we will visit them first.

Vertu Škoda Chesterfield were helpful because they made the whole experience seamless and all done very quickly.

The experience at Vertu Škoda Chesterfield was fantastic because the sales team are very helpful not to pushy but let you know the services and add ons that are available .

I was happy with the service at Vertu Škoda Chesterfield because I was kept informed at all stages of my purchase by the sales rep.