LOW MILES, JUST SERVICED
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Franchise Approved, Experience the refined confidence of the 2021 Volkswagen Golf R-Line 1.5 eTSI – a car that combines sharp styling, premium comfort, and advanced hybrid efficiency. Powered by a 150PS mild-hybrid engine paired with a smooth 7-speed DSG automatic gearbox, this Golf delivers a quiet yet responsive drive that’s just as capable on long motorway trips as it is in city traffic.As a main Volkswagen dealer, we’re proud to offer this car as part of our Approved Used range. It has undergone a comprehensive 142-point inspection, has been meticulously prepared by our Volkswagen-trained technicians, and includes a 1-year Volkswagen warranty for your complete confidence.We also offer extended warranties so you can drive away with complete peace of mind, even years after your initial vehicle purchase.The R-Line trim takes the Golf's iconic design further with its exclusive exterior styling, R-Line sports seats, and lowered sports suspension, offering a sportier stance without compromising comfort. Inside, you'll find a fully digital cockpit, multifunction leather steering wheel, ambient lighting, and a crystal-clear infotainment system with App-Connect for Apple CarPlay and Android Auto.Practicality is key in this 5-door model, with ample interior space, a flexible boot, and features like front and rear parking sensors, LED headlights, and adaptive cruise control all standard.Located just off the A1(M), Vertu Volkswagen Harrogate offers a warm and welcoming environment with friendly, experienced advisors on hand to help. We offer great hot chocolate and even better customer service. Still can’t decide? See what our customers think of us, on our Google reviews!.Air Conditioning, Metallic Paint, Cruise Control, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Low Mileage, Manufacturer Approved, Adaptive cruise, Keyless Entry-Push Button Start, Apple-Android Play, Auto Lights, Lane Keeping Assist& Rain Sensors, Front + rear carpet mats, Rain sensor, Front and rear electric windows, Heated rear windscreen, Rear windscreen washer and wiper with interval delay, Rear tinted glass 65% light absorbing from B pillar backwards, Heat insulating glass windscreen, ABS, Rear disc brakes, Front disc brakes, Electronic parking brake with auto hold, ESC (Electronic Stability Control), Car2X communication, Wireless app connect, USB-C ports in the front and rear centre console with increased charging performance, Driver alert system, Dynamic road sign display, Adaptive cruise control (ACC) with speed limiter and front assist (reacting to vehicles pedestrians and cyclists), PAS, Quote Ref: 505074
