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Stafford Audi
Hurricane Close Primepoint 14 Stafford ST16 1GZ
Stafford
I made initial contact with Stafford Audi whilst on holiday in Spain, Tom Sneade got straight back to me and gave me full info about the Q5 and sent his own video of the car highlighting a few cosmetic issues which were subsequently sorted. My first impressions was that I was dealing with someone who has "customer care" at the heart. Appointment made to view and test drive at dealership where I met Tom. Tom was very welcoming to both me and my wife. Took car out for a test drive, did a deal and Tom talked through all the options for me to purchase in detail. Arranged all the paperwork and a pick up date - a perfect transaction and experience. Footnote - I write this testimonial in all sincerity as I've had some "interesting" experiences with car purchases in the past and in all honesty to date I've not been a big fan of car sales people. That has now changed as Tom has demonstrated how a customer should be treated from start to finish and I would have no hesitation recommending Stafford Audi and Tom to anyone else. Thanks again.
The experience at Stafford Audi was fantastic because from the initial enquiry about the vehicle to the hand over, every stage was explained and made the process very easy. Any questions I had were quickly dealt with. As good an experience I’ve had when buying a car.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
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