Car Planet Watford
Cinnamond House Baldwins Lane Watford WD3 3RT
Watford
Bought my first car from here recently, cannot thank Marwan enough for the service he has provided, helped me with any questions I had and kept the process running smoothly.
•H_nni•
04 September 2025
Touhid was the extremely helpful, friendly and welcoming. He’s got good customer service skills!
lifetimeslimezz lifetimeslimezz
04 September 2025
Touhid good customer service
Mohammed Shoaib
04 September 2025
AVOID. AVOID. AVOID. My partner purchased a car from here in April. After conducting some research into the make and model, we had found some issues and wanted to cancel the purchase/change to a different car. We had emailed expressing our concerns , before even picking up the car, and got no written response (typical as they dont want evidence on their end) and asked us to come in and discuss. They said they could not cancel the transaction and its legally ours and that everything had been checked thoroughly by their mechanic even showing a random video, which btw, didnt show the actual issue we had worries about. And basically said - its out of our hands, and that warranty covers it and 'well everyone changes cars every couple of years anyway'. Low and behold, the car broke down within 4 months of the purchase, does not even start, from the exact issue we were reassured about. After this, when ringing regarding the fact that we had even tried to cancel the transaction well within 14 day cancellation period we were asked if we had recorded - aka videod the conversation we had had in person...?? As if anyone just thinks to record conversations for future situations like this. Very very dodgy. My partner now doesn't have a car as he now has to try and sort out this mess.
Jessica Brogan
04 September 2025
Deniz was Very helpful and very friendly.
Jamie Patience
03 September 2025
Good service
Ann Thomas
03 September 2025
I bought a mg car and the guy who helped me was really good and his name was hussein. Well recommended place for a quick process and a-lot of options also.
Kenith Bayer
03 September 2025
Had a really positive and seamless car sales experience today with Adnaan. He made everything super clear and answered any questions that I had. Would highly recommend. Thank you again Adnaan.
Paige Smith
03 September 2025
Touhid and tarren from after sales Rea)y good
Rosemary Hello
03 September 2025
Touhid from after sales resolved my service and was nice and helpful, and the best person who served me
uzman ali
03 September 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
.12V Power Socket in Front Centre Console and Passenger Footwell, 18in Alloy Wheels - M Double Spoke - 400M, Access to BMW Connected Plus for 12 Months from Vehicle Production - Subscription Required, Air Breather - Black High Gloss, Air Conditioning Automatic with Two-Zone Control, Air Conditioning and Radio Control Panel in High Gloss Black, Airbags, Alarm System - Thatcham 1 with Remote Control and Engine Immobiliser, Ambient Lighting - Switchable BMW Classic Orange - Cold White - LED, Armrest - Front - Folding with Storage Compartment, BMW ConnectedDrive Online Services, BMW Emergency Call, BMW Professional Radio with Single CD Player - with MP3 Playback Compatibility, BMW TeleServices, Battery Safety Cut Off, Bluetooth Hands-Free Facility with USB Audio Interface and Audio Streaming, Bottle Holders Integrated into Door Trim Storage Compartments - Front - Up to 1 litre, Brake Pad Wear Indicator - Front and Rear, Bumper System Front and Rear - Replaceable Deformation Elements for Impacts Up to 9mph, Central Locking Switch - Doors - Fuel Filler Cap - Luggage Compartment, Centre Armrest For Rear Seats - Include Two Cup Holders, Centre Console - Panel Highlight in Chrome, Check Control Warning System for Monitoring of Lights and Door-Luggage Compartment Open Warning, Child Seat ISOFIX Attachment - Rear with Passenger Airbag Deactivation, Condition Based Service, Crash Sensor, Cruise Control with Brake Function, Cup Holders - Two in Front with Sliding Lid, DAB Digital Radio, DSC - Dynamic Stability Control Plus, Direction Indicator - Side Repeaters - Integrated in Exterior Mirrors, Direction Indicator Lenses - LED, Door Sill Finishers - M Designation, Dynamic Brake Lights, EPS - Electric Power Steering, Electric Windows - Front with Open-Close Fingertip Control - Anti-Trap Facility and Comfort Closing Function, Exhaust Tailpipes - Dual Left - with Chrome Finisher, Extended Lighting, Exterior Mirrors - Heated - Electrically Adjustable, Exterior Parts in Body Colour, Exterior Trim - High-Gloss Shadowline, First Aid Kit and Warning Triangle, Floor Mats - Velour, Full Black Panel Display, Glove Box, Glove Compartment - Opener with Chrome Trim, Handbrake Lever - Gear Knob in Leather, Headlining - Anthracite, Heat Protection Glazing with Green Tint, High Level Third Brake Light, Instrument Cluster, Interior Lighting - Front Centre Over Interior Mirror with Soft-Light and Rear Centre, Interior Trim - Aluminium Hexagon Trim Finishers with Estoril Blue Matt Highlight