Volkswagen Touran 2013 (63) - 1.6 TDI 105 BlueMotion Tech SE 5dr DSG

Pains me to write this review only because I had hoped it would’ve worked out a different way. I purchased a vehicle all virtually and assured time the vehicle was tip top. I noticed a ticking via video chat and was told it only needed a tune up. Fast forward to about a month and some change the ticking is still there and now the motor top end is going out. I would either need a rebuild which is about another 11k or a new motor to throw in. I don’t blame everything on this company which is why it’s two stars and not 1 because I shouldn’t have purchased the vehicle with the ticking sound even after they said it was a tune up only or virtually. When the vehicle shipped to me the company didn’t protect the windshield and multiple rock cracks appeared on arrival as well and notified the auto company since they shipped it and never heard anything about the replacement or reimbursement of my windshield since it wasn’t purchased that way. Id be very weary about purchasing a vehicle from these guys. Just make sure you do your due diligence. I purchased a Honda s2000 and now it’s sitting in a car shop in about a months time. Update: Even after the review dealership claims no responsibility for anything previously mentioned and my car motor is out for rebuilding so I am changing my 2 stars to 1 due to taking no responsibility or getting my windshield repaired for their mistake on vehicle shippers.