Full Service History
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 0, 1 Previous Owner, 2020 SEAT Ateca Estate 1.5 TSI EVO SE Technology DSG – BlackThis 2020 SEAT Ateca SE Technology blends sharp SUV styling with practicality and comfort. Finished in sleek Black and powered by the efficient 1.5 TSI EVO engine paired with a smooth DSG automatic gearbox, it delivers a refined and enjoyable drive.The SE Technology trim offers a well-equipped interior with advanced connectivity and convenience features, making every journey easier and more enjoyable. Designed with versatility in mind, the Ateca combines family-friendly space with premium design.Located just off the A1(M), Vertu Volkswagen Harrogate provides a warm and welcoming environment with experienced advisors ready to help. Reserve online for just £99 or request a personalised video tour today..Air Conditioning, Metallic Paint, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth& Apple-Android Play, Rear wash/wipe, Front and rear electric windows, Variable front intermittent wipers, Hill hold control, Electric parking brake with auto hold function, Front assist with autonomous emergency braking, ABS, Traction control system (TCS), Electronic stability control (ESC) and Electronic differential lock system (XDS), E-call, wired and wireless full link smartphone integration, Bluetooth audio streaming with handsfree system, PAS, Self parking functionality (includes front and rear parking sensors), Cruise control system with speed limiter, SEAT drive profile with driving experience button - Normal, Sport, Eco and Individual mode, gearshift, steering and throttle response, Rear view camera, Start/stop system, Outside temperature gauge, Trip computer, 8" Digital cockpit, Electric adjustable/heated/folding door mirrors, Quote Ref: 505139
