.Bluetooth system, Cruise control + speed limiter, Digital clock, Lights on audible warning, Multi function trip computer, Navi 5.0 IntelliLink Sat Nav, USB/iPod/Aux-in, audio stream, DAB/AM/FM radio, traffic program, 8'' touchscreen, 6 speakers, Apple CarPlay/Android Auto, Outside temperature display, Smartphone integration, Speed sensitive power steering, Systems with voice recognition, 6 speakers, 2 speed wipers/wash wipe/intermittent wipe, Automatic lighting control, Black door mirrors, Body colour door handles, Body colour side mouldings, Chrome side window trim, Electric front+rear windows, Electrically adjustable and heated door mirrors, Front fog lights, Front skid plate, Griffin badges, Heated rear window, LED daytime running lights, Silver roof rails, Stainless steel exhaust tailpipe, 18 way adjustable front seats, 3 spoke steering wheel, 60/40 split folding rear seat, Centre rear head restraint, Chrome interior door handles, Dual zone electronic climate control, Folding luggage compartment cover, Front centre armrest, Front door pockets, Front seat back storage pockets, Front/rear courtesy lights, Griffin branded floor mats, Height adjustable front/rear head restraints, Illuminated glovebox, Illuminated luggage compartment, Illuminated vanity mirrors, ISOFIX on outer rear seats, Multi function steering wheel, Premium leather effect / fabric seat trim, Reach + rake adjustable steering column, Rear cupholders, Rear seat centre armrest, Sight and light pack - Mokka X, Winter pack - Mokka, 3x3 point rear seatbelts, ABS, Curtain airbags, Driver/Front Passenger airbags, Emergency brake assist, ESP, Front seat side impact airbags, Hill start assist, Seatbelt warning, Traction control, Tyre pressure monitoring system, Immobiliser, Remote central locking, Remote security alarm system, 19'' 5 twin spoke alloy wheels, Tyre inflation kit
Baylis Gloucester
Cole Avenue Gloucester GL2 5ER
Gloucester
I would highly recommend Baylis Gloucester to friends and family because they are friendly, helpful and knowledgeable about the car that I was interested in. Sven gave me enough time to view and test drive the car. There were a few minor things that needed fixing before I bought the car and it was fixed before I collected it. Their customer service has been exceptional to date. Sven was very professional and I would highly recommend buying a car from Baylis. The car was hoovered, and clean but it did have a few drinks marks splattered on the backs of the leather seats and in the cup holders but I quickly cleaned that myself. I know that if I had pointed this out to Sven, he would have got this sorted for me. The outside of the car was squeaky clean. Overall, I would highly recommend buying a car from Baylis in Gloucester especially from Sven. I would like to say a big thank you to the team at Baylis for helping me find the car that fitted my needs and want list!!
I would not recommend Baylis Gloucester because the salesman was really helpful when buying the car. As soon as we decided to have our money back this changed. Firstly he said give us a couple of days to sort the squeak out. We’d already done that. How many couple of days do they need. We were told ‘we’ll put our best man on it, indicating technical staff are inept. The salesman was quite rude and stated ‘ I could have sold this car twice over’. So basically Baylis are happy to sell faulty cars, which is a good reason not to buy from them. It took us nearly an hour to get our money back, which included the manager being called, probably because she had to approve. Since having our money back, we’ve had an email with details of our warranty and this survey relating to my purchase, that never took place. So therefore there is a real lack of communication between the salesman team and the documentation team.
My experience at Baylis Gloucester was cracking because the staff! Ryan sold me a car and he was amazing. When i picked up my car i was greeted by a lady, i think her name was Chloe. What a lovely young lady! Bubbly and smiley! Couldn’t have asked for a nicer greeting after getting a car! She definitely heightened the customer experience
My experience at Baylis Gloucester could have been better because they didn't fill my car up with fuel despite charging me £30 for fuel. I rang the garage and they never got back to me. I had to wait for 2 wheels to be replaced causing me to have to delay picking the car up by a day. I also asked on several occasions about the drive belt and was lied to repeatedly being told it was a chain and that they had checked with technicians it was a chain. I got my car home checked the service book and it has a drive belt, which they said they would have had to change before selling the car and I'm now going to have to get it changed at my expense! The 2 new wheels were also fitted on different axles of the car. I will think twice before buying a car from here in the future.
Sven the Salesperson at Baylis Gloucester was a real help, we initially had issues, but Baylis were excellent and sorted everything out. Really good dealership and very friendly. We bought from Baylis all though we live 150 miles away. They had the car and colour we wanted
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