Insurance Group 17, 1 Previous Owner, .Digital clock, Multifunction camera with lane assist, Multifunction computer, Rev counter, Speed sensitive power steering, Speedometer, electronic odometer and fuel gauge, Trip computer, Volkswagen connect, Body lowered sports suspension, Galvanished body, Start/stop function with battery regeneration, Composition colour system with 5'' screen, DAB, AUX in socket, SD card, MP3/WMA/AAC, 4 X 20W, bluetooth, audio connection and USB connectivity, Smartphone interface navigation system, 'GTI' sports bumpers with chrome bezel for front fog lamps, Antenna, Black door mirrors, Black radiator grille, Body colour door handles, Body coloured bumpers, Door mirror integrated indicators, Door sill protectors with GTI design, Electric front windows, Front air intake in black honeycomb, GTI badge, GTI on front and rear red stripe on lower radiator grille and tailgate, Halogen clear headlights with integrated indicators and range adjustable, Heated rear window, High level 3rd brake light, LED daytime running lights, LED rear number plate lights, Left side chrome exhaust tailpipe, Manually dimming rear view mirror, Rear fog lights, Rear tailgate spoiler in gloss black, Rear tinted glass from B pillar backwards, approx 65% tinted, Rear wash/wipe, Windscreen wipers intermittent wipe, 12V accessory power point in centre console, 2 cup holders in the front and rear centre console, Ambient lighting, Black headliner, Cooled glovebox, Delay courtesy light function, Driver seat height adjust, Drivers and front passengers sun visors with vanity mirrors, Easy entry aid for access to rear seats with memory function, Folding front seat backrest release on front passenger seat, Front and rear carpet mats with contrast stitching in red and grey, Front head restraints, Front sports seats, GTI logo and red contrast stitching on steering wheel, Heating/ventilation unit with 4 speed fan, Height adjustable rear seat head restraints with red contrast stitching (x2), Height adjustable steering wheel, Isofix Preparation 2 Rear child seats, Jacara cloth upholstery with inserts of front and outer rear seats in fabric check cloth, Jack and tool kit, Luggage compartment cover, Luggage compartment lighting, Multifunction leather trimmed three-spoke steering wheel, gear knob and handbrake grip, Storage compartment in front doors, Two rear seats with 60/40 split folding rear seat backrest, Unique GTI gear knob detailing, Variable boot floor, Winter pack - Up, 3 point front seatbelts with
Baylis Gloucester
Cole Avenue Gloucester GL2 5ER
Gloucester
I would highly recommend Baylis Gloucester to friends and family because they are friendly, helpful and knowledgeable about the car that I was interested in. Sven gave me enough time to view and test drive the car. There were a few minor things that needed fixing before I bought the car and it was fixed before I collected it. Their customer service has been exceptional to date. Sven was very professional and I would highly recommend buying a car from Baylis. The car was hoovered, and clean but it did have a few drinks marks splattered on the backs of the leather seats and in the cup holders but I quickly cleaned that myself. I know that if I had pointed this out to Sven, he would have got this sorted for me. The outside of the car was squeaky clean. Overall, I would highly recommend buying a car from Baylis in Gloucester especially from Sven. I would like to say a big thank you to the team at Baylis for helping me find the car that fitted my needs and want list!!
I would not recommend Baylis Gloucester because the salesman was really helpful when buying the car. As soon as we decided to have our money back this changed. Firstly he said give us a couple of days to sort the squeak out. We’d already done that. How many couple of days do they need. We were told ‘we’ll put our best man on it, indicating technical staff are inept. The salesman was quite rude and stated ‘ I could have sold this car twice over’. So basically Baylis are happy to sell faulty cars, which is a good reason not to buy from them. It took us nearly an hour to get our money back, which included the manager being called, probably because she had to approve. Since having our money back, we’ve had an email with details of our warranty and this survey relating to my purchase, that never took place. So therefore there is a real lack of communication between the salesman team and the documentation team.
My experience at Baylis Gloucester was cracking because the staff! Ryan sold me a car and he was amazing. When i picked up my car i was greeted by a lady, i think her name was Chloe. What a lovely young lady! Bubbly and smiley! Couldn’t have asked for a nicer greeting after getting a car! She definitely heightened the customer experience
My experience at Baylis Gloucester could have been better because they didn't fill my car up with fuel despite charging me £30 for fuel. I rang the garage and they never got back to me. I had to wait for 2 wheels to be replaced causing me to have to delay picking the car up by a day. I also asked on several occasions about the drive belt and was lied to repeatedly being told it was a chain and that they had checked with technicians it was a chain. I got my car home checked the service book and it has a drive belt, which they said they would have had to change before selling the car and I'm now going to have to get it changed at my expense! The 2 new wheels were also fitted on different axles of the car. I will think twice before buying a car from here in the future.
Sven the Salesperson at Baylis Gloucester was a real help, we initially had issues, but Baylis were excellent and sorted everything out. Really good dealership and very friendly. We bought from Baylis all though we live 150 miles away. They had the car and colour we wanted
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