SAVE OVER £10000 FROM NEW
Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Franchise Approved, If you are wanting a new car without the new car price then this car is for you.. This fantastic T Roc Cabriolet has a saving of over £10000 from new, and, with extremely low miles and the car in perfect condition, now could be the time to purchase Europe's best selling Cabriolet in 2024. This T Roc has fantastic standard specification, but also benefits from having the Wind Deflector, Rear View Camera, Space Saving Spare Wheel and 18in Nevada Black Alloy Wheels as factory upgrades. With Volkswagen Warranty until May 2028, you can buy with confidence knowing there will be no unexpected costs for the foreseeable future. We are located only 1 mile from the A1 so easily accessible and personalised videos if you are struggling to visit. £99 reserves this car online and we offer great hot chocolate and even better customer service. Still can’t decide? See what our customers think of us on our Google reviews!!.Climate Control, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Stop Start, Low Mileage, Full Service History, Manufacturer Approved, Adaptive cruise, Apple-Android Play, Rear Camera, Auto Lights, Lane Departure, Lane Keeping Assist, Pre Crash Prevention& Rain Sensors, Front and rear carpet mats with black stitching, Rain sensor, Windscreen wiper with intermittent wipe light, Heat insulating glass windscreen, Power windows with comfort operation and circuit breaker, Electronic parking brake, Front and rear disc brakes, Electronic Stability Control (ESC) including ABS, ASR and EDL, Volkswagen roadside assistance, Front assist with autonomous emergency braking, Modified key software - reduce switch off time for key status change to Long no motion, Multifunction front facing camera, Adaptive cruise control and speed limiter, Park assist including front and rear parking sensors, Dusk sensor, Start/stop system with brake energy recovery, Quote Ref: 504940
