Pan Sunroof | Driver Assist
Oldham Volkswagen
Chadderton Way Oldham OL1 2BB
Oldham
I'd suggest Oldham Volkswagen to a friend because the service we received was fantastic the salesperson was very professional and knowledgeable she listened to what we wanted and went above and beyond to ensure we got exactly what we wanted the turnaround was fantastic and after sale experience brilliant
On 06-08-2025, I was informed that my car would require six days of preparation before collection—a delay I accepted as reasonable, though the vehicle was urgently needed. However, when I arrived to collect the car, I discovered a prominent line running vertically across the front windscreen. The staff member attempted to “buff out” the issue, resulting in a further 40-minute delay and ultimately a request for a second visit without resolution. Upon returning, I was told that the windscreen required replacement. This raises serious concerns: What occurred during the six days of “preparation” if such a significant fault was not identified until the moment of collection? Why was the attempt to address the issue via buffing considered acceptable, rather than a proper replacement at the first visit? This sequence has caused considerable inconvenience and frustration. I kindly request the following: A detailed explanation of the "preparation" work conducted during the six-day wait, and confirmation whether this windscreen issue was known or overlooked during that period?
The experience at Oldham Volkswagen was fantastic because the whole experience was smooth and professional. Dylan was very knowledgable and helpful, without being pushy. He communicated with us throughout the process and explained everything very clearly. He took his time to go through everything, without rushing, and made us feel very comfortable.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, This Volkswagen Golf 1.5 TSI GTE eHybrid 5dr DSG is finished in Dolphin Grey Metallic, offering a sleek and modern look that complements its sporty styling. With just one owner from new, this petrol plug-in hybrid automatic hatchback delivers strong performance while remaining efficient and environmentally conscious. Its also ULEZ compliant, making it ideal for driving in low-emission zones without any additional charges. Inside, the car features a Soul-Black and Blue interior across the seats, dashboard, carpet, and roof lining, creating a dynamic and premium cabin environment. A tilting and sliding panoramic sunroof adds a sense of openness and luxury, complemented by LED reading lights in both the front and rear. This Golf is equipped with the Driver Assistance Package, which includes proactive passenger protection, Lane Assist, Travel Assist, and Emergency Assist. It also features Adaptive Cruise Control with speed limiter and Front Assist, reacting to vehicles, pedestrians, and cyclists for added safety. Technology is a highlight, with the Park & Comfort Pro package offering Park Assist Pro, Park Distance Control, keyless locking and starting, and an alarm system with interior protection. The Light & Sight pack adds an auto-dimming rear-view mirror and rain sensor for added convenience. Lighting is elevated with LED matrix headlamps, including dynamic cornering lights, poor weather light, illuminated door handles, and animated welcome/goodbye lighting. The rear feat...
