AUTO + SENSORS + ADAPTIVE CRUI
Vertu SKODA Derby
Sir Frank Whittle Road Derby DE21 4RX
Derby
I have no problem with the initial selling of the car. However, I do feel that as soon as the documents were signed and you had a sale, I felt that the attention dropped off. 1. When picking up the vehicle I was not given the attention I would have preferred. On that day, you were having a promotion event. Staff seemed to want to rush through everything, kept disappearing to empty their car for another colleague, talking to other colleagues. I got no proper sit down to go through all the controls as advised in the email I received from you the day before. 2. As part of the deal, it was agreed that mats would be provided. On picking up the vehicle I was informed they were in the boot. When I got home, I found that you have provided old, tatty and muddy mats out of another vehicle and I had no choice but to throw them away and buy new ones from Halfords. I was told that you would compensate me but didn’t hear anything when I sent you proof of sale for the new ones. 3. After picking up the vehicle, it became obvious that no mechanical checks had been undertaken pre delivery. If they had been, it would have been noted that all the tyres were massively under inflated, causing the warning light to come on soon after. One of the tyres was 15psi. 4. I also felt that staff were too concerned in me giving a 5 start review on Google. My star rating, if I did do one, would be a 1
Vertu Škoda Derby were helpful because I had made an appointment to test drive a car at Renault Vertu Derby. I had bought many cars from them. My treatment there was not good. I nearly came home as I was so upset. Instead I walked to the show room nearby which was Škoda. I was treated with curtesy. I had a test drive and bought a car. I am still waiting the the camera to be fitted to the rear and will be phoning them next week. Ryan has been very helpful.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 27, 1 Previous Owner, Franchise Approved, The Škoda Octavia 2.0 TSI vRS DSG is the perfect blend of performance, style, and advanced technology. Designed for drivers who crave excitement behind the wheel while maintaining everyday practicality, the vRS delivers dynamic driving, comfort, and safety in one striking package.Powerful and Responsive DrivingUnder the hood, the 2.0 TSI engine produces exhilarating power, delivering sharp acceleration and precise handling for an engaging drive. Coupled with the DSG automatic gearbox, gear changes are smooth and effortless, making city driving and motorway cruising equally enjoyable. The Octavia vRS ensures you feel confident and in control at every turn. Technology That Enhances Every JourneyThe Octavia vRS comes equipped with satellite navigation, helping you navigate new and familiar routes with ease. Front and rear parking sensors make manoeuvring in tight spaces stress-free, while cruise control ensures long motorway drives are relaxed and effortless. Together, these features make each journey safer, simpler, and more enjoyable. Comfort and Practicality CombinedInside the vRS, you’ll find a premium cabin with supportive sports seats, modern infotainment, and intuitive controls. The spacious interior offers ample legroom and clever storage solutions, while the boot provides plenty of room for luggage, shopping, or weekend getaways. Every detail is designed to enhance comfort and convenience for all passengers.Safety You Can TrustPacked with Škoda’s latest safety features—including lane assist, stability control, multiple airbags, and emergency braking—the Octavia vRS ensures complete peace of mind for you and your passengers. Buy with Confidence from VERTU Motors Škoda DerbyAll vehicles include a manufacturer-backed warranty, servicing by Škoda-trained technicians, and a comprehensive pre-sale inspection, giving you total reassurance. The Škoda Octavia 2.0 TSI vRS DSG—sporty, safe, and packed with cutting-edge technology. Book your test drive today!.Air Conditioning, Metallic Paint, Satellite Navigation, Alloy Wheels, Heated Seats, DAB Radio, Bluetooth, Parking Sensors, USB, Manufacturer Approved, Diamond Cut Alloy Wheels, Adaptive cruise, Rear Camera& Rain Sensors, Textile floor mat set, Rear privacy glass, Heated rear windscreen, Rain and light sensors, Aero front windscreen wipers with intermittent function, Electric front and rear windows, Rear wiper, Electronic parking brake, Hill start assist, Hill hold control, Red brake calipers, ESC including ABS, EBV, MSR, ASR, EDS, HBA, DSR, Front and rear disc brakes, Front and rear stabilizers, 2x USB Type C ports (for charging and data transfer), 2x USB Type C ports in rear of front centre armrest (charging only), 1x USB Type C port in rear view mirror (charging only), Voice control system, Bluetooth system, Speed limiter, Progressive dynamic steering, Front assist system, Turn Assist, eCall emergency system, Quote Ref: 517221
