Kia Niro 2020 - 1.6 GDi 2 5-Door

I'd endorse Waylands Kia Reading because their approach was friendly but not pushy.

The staff at Waylands Kia Reading were very polite and helpful and respected my needs.

My experience at Waylands Kia Reading was cracking because of the way I was treated by a lovely lady who was aware of my situation

I was very satisfied with my purchase at the time and am still happy with the vehicle and the condition that I received it in. The main issue revolves around the promise of being sent the service book as it was still being completed when I was there collecting my car. Multiple weeks have now passed and I have had to chase Ken multiple times but I am yet to even receive a response to one my emails. It is for this reason that I could not currently recommend purchasing a car from this dealership.

I was happy with the service at Waylands Kia Reading because madison is explained everything, wasn’t pushy and spoke to me in ways I would understand/needed (given im not that into cars!) her approach was knowledgable, friendly and professional

The staff at Waylands Kia Reading were good because of their keen attention to detail and customer first attitude

Waylands Kia Reading were helpful because they went the distance as far as nothing was too much trouble and they were very friendly.

I received my car with a quarter tank and was promised a full tank. It’s now a week a few days and still haven’t received a payment of £50. I have tried to call and sent emails. Communication is poor. I’m sure if I didn’t pay the full balance of the car you would of not delivered it. Why do I have to wait so long the refund and why is no one replying to my emails of calls!

I had a fantastic sales experience from Dale. They were knowledgeable, efficient, and never once made me feel pressured. From start to finish, they listened carefully, offered helpful suggestions, and made the process seamless. I’ll definitely return and recommend their service to anyone looking for a great deal.

I'd recommend Waylands Kia Reading to a friend because the salesperson, Ellie, was excellent. She and her colleagues were persuasive, without ever giving it too much of a hard sell. She listened to our requirements and was prompt with communications. Nothing was too much trouble, which you'd expect from a salesperson, but she came across as very genuine and personable. This gave us confidence compared to other dealerships and was a factor in our choice of car.