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Vertu Volkswagen Harrogate
Grimbald Crag Road St James Retail Park Knaresborough HG5 8PY
Knaresborough
I'd recommend Vertu Volkswagen Harrogate to anyone because right from my first contact, subsequent test drive and through to collecting the car, I have been looked after very well. Monica was very helpful and courteous throughout. My calls were always answered promptly. When Monica wasn't available, another member of staff attended to my needs promptly too. All in all, a great buying experience. Well done!
My experience at Vertu Volkswagen Harrogate could have been better because first of all the finance was wrong on the documentation and we had to wait an hour for them to get this sorted after we’d had a long drive there! When we picked up the vehicle after a week the brakes were making a very loud whistling noise and the back door wouldn’t shut as the latch broke. I called the dealership they very kindly took it back so I drove there and they inspected it and told me the breaks were new so it’s perfectly normal for them to squeak! And the latch needs replacing so I had to take it back the following day as there was no courtesy car for me! So I drove back the next day was given a courtesy car whilst it was meant to be done, the phone lines were down so I heard nothing and then I went back 4 and a half hours later, it wasn’t done so I went home after waiting around all day and promised it would be done! I agreed with the employee I would be going back the next day in the late afternoon and I turned up and I was told there had been a mix up and they didn’t know I was even coming in today due to poor communication from the service and the sales team! I then told them I’m not driving all the way back again and we’re going on holiday next week so I took the car away and I was given the part so I’ve found a garage local to me to fix it. What a stressful time I’ve had with this dealership!
My experience at Vertu Volkswagen Harrogate was memorable because the car deal was very good, the service and tyre packages were very competitive, the quality of the cars available was excellent and Jess and Sam were great in assisting us and following through to our purchase
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
0 Previous Owners, Franchise Approved, Presented in stunning Pyrite Silver Metallic, this Volkswagen Arteon Shooting Brake R-Line combines cutting-edge design, versatile practicality, and refined driving dynamics. With low mileage for its age and a huge saving compared to the list price when new, this is a rare chance to own a flagship model at an exceptional price.This example boasts a massive factory specification that takes comfort, convenience, and technology to the next level.The panoramic Tilting and Sliding Glass Sunroof floods the cabin with natural light and adds a real sense of space and luxury. The exterior is enhanced further with bold 19 Montevideo Black Alloy Wheels, giving the Arteon a confident and sporty stance on the road. Enjoy effortless access with Keyless Entry and Hands-Free Boot Opening, which makes loading up a breeze, even when your hands are full. The power-operated tailgate, front and rear parking sensors with visual display, and rear-view camera make manoeuvring simple and stress-free.A full service has just been completed in August 2025, so there’s no maintenance due – this car is ready for the road.As part of the Volkswagen Approved Used scheme, you’ll receive 12 months comprehensive Volkswagen warranty and 12 months roadside assistance, with the option to extend the warranty to 24 months depending on your chosen method of funding.We’re located just 1 mile from the A1 for easy access, and if you can’t make it in person, we’re happy to send you a personalised walkaround video. You can reserve this car online for just £99..Climate Control, Metallic Paint, Satellite Navigation, Alloy Wheels, DAB Radio, Bluetooth, Parking Sensors, Stop Start, Low Mileage, Manufacturer Approved, Adaptive cruise, Apple/Android Play, Rear Camera, Electric Opening Tailgate, Auto Lights, Electric Folding Mirrors, Pre Crash Prevention& Rain Sensors, Front + rear carpet mats, Rain sensor, Front and rear electric windows, Heated windscreen washer jets, Heated rear windscreen, Rear windscreen washer and wiper with interval delay, Front windscreen washers and wipers with 4x interval delay, Heat insulating side and rear windows, Rear disc brakes, Front disc brakes, ABS+EBD+Brake assist, Electronic parking brake, Hill start assist, Electronic stability control (ESC) and Electromechanical brake booster, Voice activation for telephone and navigation, App connect including wireless Apple CarPlay, Dynamic road sign display, Driver profile selection including ECO function, Adaptive cruise control (ACC) with speed limiter, Quote Ref: 505121
