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Mercedes-Benz of Reading
Richfield Avenue Reading RG1 8EQ
Reading
My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.
My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.
The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience
I would not recommend Mercedes Benz of Reading because when the car was advertised it was less than 100 miles. After placing my deposit I found out that it had done 6k miles! I went back to the advert and it said 4K miles. I now wonder if I was sold the correct vehicle. I do not think the vehicle was prepared fully for delivery as I subsequently noted scratches on the drivers wing mirror and a section of the trim on the front bumper loose. A manager has asked me to bring the vehicle for repairs. This will be difficult for me as I live in St Albans and have to now coordinate with my job. I would also like to have confirmation of when the body and seat protection was done as I paid extra for this. Lastly, I’ve been trying to speak with the salesman which sold me the vehicle without success despite several calls. Overall, a very unsatisfactory experience. This is not my first Mercedes benz or EV.
I would not recommend Mercedes Benz of Reading because it took over two hours for the paper work to be completed for the car I was buying which I thought was a long time.The sales man did not mention the car had 1200 miles more on the Speedo than advertised he also for got to put it on charge as it was a plugin hybrid..
I was pleased with Mercedes Benz of Reading and would recommend them because of their prompt and professional service. A test drive was arranged same day and all the paperwork completed for my purchase with ease. Daniel Kozac assisted with everything and the car was prepared for collection within three days. Nothing was too much trouble, standards of service were excellent and the vehicle was just what I was looking for. I would have no hesitation in recommending their service. Thank you again Daniel for your professionalism.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 41, 2 Previous Owners, This 2023 Mercedes Benz A Class A45 AMG S Plus boasts exceptionally low mileage for its year, having covered just 12,000 miles. As a Euro 6 compliant model, it features a powerful 2.0L petrol engine paired with a four wheel drive drivetrain, ensuring excellent performance and grip. This AMG S Plus trim level also comes equipped with dual Bluetooth interfaces, offering seamless connectivity for your devices.Notable specification: PANORAMIC SLIDING SUNROOF - 10" MBUX SAT NAV - MEMORY & HEATED SEATS - KEYLESS GO - REVERSING CAMERA - NIGHT PACKAGE - 19" AMG ALLOY WHEELS - FINISHED IN PATAGONIA RED METALLIC PAINTThe A45 AMG S Plus is designed for exhilarating driving, evidenced by its impressive 0-62mph acceleration time of just 3.9 seconds, a figure that sets it apart from many other vehicles in its class. Beyond its dynamic capabilities, this model also offers practical benefits, including a notably large boot space, making it a versatile choice for both everyday use and longer journeys.â—¼ï¸Â◼︠Buying a used Mercedes from Vertu Reading Mercedes offers a range of benefits. As an authorised Mercedes-Benz dealership, we provide high-quality, thoroughly inspected pre-owned vehicles that meet the brand's high standards. With a wide selection of models, transparent service history, and access to expert advice, you can feel confident in your purchase. We have access to a Wide Range of Vehicles: Vertu Reading Mercedes is likely to offer a broad selection of used Mercedes models, from Sporty Hatchbacks or Luxury Saloon cars to SUVs, giving you more options to choose from. We also offer various financing options to suit different budgets. â—¼ï¸Ââ—¼ï¸Â.AMG floor mats, Rear wiper, Privacy glass, 4 Electric Front and Rear windows, Heated glass rear windscreen + timer control, Rain sensing windscreen wipers with two sensitivity settings, ABS with Brake Assist, ESP with ASR, Electronic parking brake, ESP curve dynamic assist, Adaptive brake assist with hold function and hill start assist, 3 stage electronic stability programme, AMG high performance brake system with red painted brake callipers and black AMG lettering at the front, ventilated and perforated brake discs, Hard-disk navigation, Hey Mercedes Voice activation, Dual bluetooth interfaces, Preinstallation for Mercedes Benz link, Direct steering, Attention assist, 180 degree rear view camera with parking guidelines, Car wash mode, Ultrasonic sensors positioned in the front and rear bumpers, Mercedes me remote services, Active parking assist with visual and audible warning of detected obstacles, Lane keeping system, Quote Ref: 532352
