I recently purchased a car from Carbase and unfortunately, my experience has been very frustrating. Shortly after taking the car home, I noticed a rattling noise coming from the engine/bonnet area. I reported this issue immediately, but up to now, I have not been given a booking or clear update on when the car will be inspected and repaired. As a customer who trusted Carbase with such an important purchase, I expected better after-sales service and quicker action, especially since the issue appeared so soon after buying the vehicle. It is disappointing to be left waiting without a proper resolution, and I hope this matter is taken seriously. I would appreciate urgent action to get this car booked into a garage for inspection and repair, as I believe this should be handled promptly under your customer care and warranty responsibilities.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Service History (8 Stamps - Last At 87k) - The Volkswagen Golf Is Iconic Down To The Last Detail, Explore Its Features In-Store And Take It For A Test Drive That Captures The Essence Of Its Timeless Appeal. - 15 Inch Alloy Wheels, Sports Suspension, Electrically Heated And Adjustable Door Mirrors, Composition Media System With 5.8 Inch Touchscreen Display, Dab Digital Radio, Bluetooth Wireless Smartphone Connectivity, Air Conditioning, Automatic Post-Collision Braking System, Tyre Pressure Monitoring System, Xds Electronic Differential Lock, Daytime Running Lights, Green Tinted Glass, Start/Stop Function, - Drive Into A Low Emissions Zone With This Euro 6, ULEZ & CAZ Compliant Car - Drive into low emission zones with this Euro 6, ULEZ & CAZ compliant car were an RAC Approved Dealer where all vehicles come with a full multipoint check and warranty. At Carbase, we have 3 car stores across Bristol and Somerset, open daily. Thinking of selling yours We want your car quick and easy, trade in or sell.
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If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
Carbase - Bristol
Netham Road Netham Lock Bristol BS5 9PJ
Bristol