Disappointed and amended an initially excellent review. Our experience started off very positively with excellent service, which gave us confidence to place a deposit. Unfortunately, after this point, the quality of service declined significantly. Communication was poor—not only with us, but seemingly between staff as well. We were initially told the turnaround would be 48 hours, yet it took 8 days from placing the deposit to finally collecting the car. We made three separate attempts to collect it, each time being told of delays due to forgotten service requests, a backlog on MOTs, or inability to process finance because the banks were closed. While we understand that some issues, such as bank closures, may be out of the dealer’s control, these problems could have been avoided with better communication and planning. The dealership was aware of our planned collection time (6pm) and how we intended to pay, but made no arrangements to ensure everything would be ready. When we expressed our frustration, we were met with a shrug, a brief apology, and a dismissive “we can’t help it.” Had communication been clearer and expectations managed properly, this experience could have been much smoother and enjoyable experience.
Stephanie Speight
10 July 2025
Max was really helpful when we came in tonight. I knew what I was looking for and he sorted all of the paperwork out and showed us around the car (we opted out of a test drove but he did offer) and he even tried to find out how I go about getting a Hyundai rubber duck 😂 Excellent customer service from Max & really glad we chose this branch. Can't wait to pick my first ever car up! Cheers Colgate! 🙈🤣
Jasmine Nightingale
05 July 2025
Excellent staff very helpfull
Andrew Thompson
04 July 2025
Very helpful staff, very welcoming. Well recommended to others
tasha thompson
04 July 2025
Max was very helpful got me sorted quickly, and made everything simple.
Lewis Wood
04 July 2025
Good up to press, just paid a deposit so waiting on a collection day
brett dunn
04 July 2025
Wonderful service From Max White
Nokutenda Ruzvidzo
04 July 2025
Professional, diligent, extremely friendly, down to Earth and nothing was a problem, even with the now retrospective most stupid query. Will was brilliant, explained the process and even got me a better payment option including gap insurance. Liam jumped in to finalise the sale documents & paperwork. And finally, I dealt with Aaron who was an absolute diamond in sorting out a few after sales niggles with utter patience and 'solutions not excuses' as he put it. Excellence all round. Thank you!!!
Rob Allott
04 July 2025
Absolutely fantastic service from Cars2. Conner was very informative and professional.
Karl Ziolkowski
04 July 2025
Great experience with max thank you
Sarah Robertshaw
04 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Previous Owner, .Bluetooth telephone connectivity, Electric power steering, InControl remote, Jaguar Voice front, Lane departure warning system, Outside temperature gauge, Rear parking sensor, Service interval indicator, Traffic sign recognition, Trip computer, All terrain progress control, Auxiliary input socket, Bluetooth audio streaming, DAB digital radio module, InControl app, InControl protect, InControl Wi-fi, USB/iPod connection, Acoustic windscreen, Approach lamps, Auto dimming rear view mirror, Automatic headlights, Body colour bumpers, Body colour door mirrors, Chrome side power vents, Chrome window side surrounds, Electric adjustable heated door mirrors, Electric front/rear windows with one touch/auto up/down, Headlight washers, Heat insulated glass, Heated rear window, LED daytime running lights, LED tail lights, Rain sensor windscreen wipers, Trailer stability assist, 12V socket in rear of vehicle, 2nd row air vents, 3 rear seat head restraints, Auxilliary 12V power socket, Chrome trunk finish, Dual zone climate control, Front armrest, Front centre console storage box, Isofix child seat preparation, Jaguar sense, JaguarDrive selector, Lockable glovebox, Overhead console with sunglasses holder, Rear armrests with cupholder, Rear storage compartment, Sunvisors with illuminated vanity mirrors, Tie down hooks in luggage area, Twin front cupholders, Twin rear cupholders, ABS+EBA, Anti-whiplash front headrests, Brake pad warning light, Driver/Front Passenger airbags, DSC - Dynamic Stability Control, Electronic parking brake, Emergency brake assist, Front and rear curtain airbags, Front/rear seatbelt pre-tensioners, Hill start assist, Power child locks, Seatbelt warning, Side airbags, Three 3 point rear seatbelts, Torque vectoring brake, Traction control, Tyre pressure monitoring system, Deadlocks, Drive away door locking, Immobiliser, Keyless Start, Locking wheel nuts, Perimeter alarm, Remote central locking, Morse aluminium IP finisher
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Clicking 'Enquire Now' will take you to a short form where you can submit your enquiry about this vehicle.
If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
Cars2 Barnsley Hyundai
Pontefract Road Barnsley S71 1AJ
Barnsley