Volkswagen Passat 2019 (19) - 2.0 TDI SE Business Estate 5dr Diesel Manual Euro 6 (s/s) (150 ps)

Outstanding Car Buying Experience! I had an amazing experience purchasing my car from nationwide vehicle sales. From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right vehicle. My sales rep, Jason was knowledgeable, patient, and never pushy. They took the time to answer all my questions and made the entire process feel smooth and stress-free. The selection of vehicles was excellent, and I was able to find the perfect car that met both my needs and budget. The financing process was transparent and efficient, with no hidden surprises. What really stood out was the level of customer service every step felt personal and honest. I truly felt like they cared about my satisfaction, not just making a sale. I highly recommend Nationwide vehicle sales to anyone looking for a quality used car. This was by far the best car buying experience I’ve ever had!

Worst car buying experience of my life and I’ve bought many cars on finance from many dealers. At the beginning everything was great. Smiles laughter etc. bought a C3 1.2 puretech in the rain, my mistake. Inspected it on test drive in a car park everything seemed fine. Next day it was dry and there was damage to paintwork on roof and bumper of which was not visible in the rain with pictures to prove. They knew about this and still advertised the car at full value with no mention of this in the AD of which was deleted within 2 minutes of me leaving the yard. They also failed to mention I couldn’t leave before pay out from the finance company, and they knew this,as they deal with cars everyday. I asked about FSH history book, and Liam said (and I have the recording) when we get it from citreon we will send you it, but they claim that’s not true. They gave me a print out of dates only, which is not that was advertised. Within first couple of weeks I had to put new battery in ecu reprogrammed alternator of which they paid half due to pressure from broker otherwise wouldn’t have paid anything. I paid \xa31204 in 3 months and got \xa3170+ in return. Let’s not forget it was still under 3 month warranty. Asked for hire car said they had 1 only. Not my problem if you’re offering hire cars you need to make sure you can meet demand.Anyway in meantime I had wetbelt issue and told me lies saying it’s 100,000 miles of which is 64,000 and 6 years according to Citroen, more lies. Should have done it while they had it if selling for full price for customers piece of mind. I know wetbelt needed doing now due to amount of oil I had to put in on a weekly basis. Car not been used since April and these couldn’t care less. Every time I rang I got liams on sick liams on his break liams on holiday Liams with a customer Liam will ring you back. No calls from Liam. More lies. Long story short if you have to buy a car from these make sure you spend a week checking it over insist on all paperwork upfront record the conversations because they lie a lot. And screenshot the AD because as soon as you drove off they delete it. I’ve not finished with these I told them I wasn’t going away and I never will. Just hoping nobody has to go through what I went through. Yeah no doubt they will have happy customers, but just be careful because if it goes wrong these won’t give a crap and the after sales is shocking, and their mentality is you have bought the car not my problem. We’ve been paid tough on you.

Called in too find my next vehicle, didnt expect to find the car of my dreams sat on the forecourt amongst a great selection of beautiful cars to suit all budgets and vehicle requirements. Marcus was very helpful and showed me round an Audi S5, which was an absolute dream machine. I took it out for a test drive and fell in love. I left feeling very happy and also did not feel any pressure to make a decision there and then. The following day, i had made up my mind and purchased the car, Marcus had the car serviced and a fresh valet done before i had arrived to collect the car. Could not recommend Nationwide enough, fantastic sales pitch and great staff. Thank you again.