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Mercedes-Benz of Reading
Richfield Avenue Reading RG1 8EQ
Reading
My experience at Mercedes Benz of Reading was positive because I had issues with the DVLA my end and I wanted PX my car. The DVLA took their time sorting my issues. Mercedes Reading were fantastic still willing to work with and put the deal through. But the Staff were just exemplary, Isabella was an absolute joy as was Hany. They did exactly what they said that they would do and exactly when. The manager of Mercedes Reading was an absolute gentleman as well. Collecting my car I was treated so well and enthusiastically. A joy to do business with. Thank you guys one and all.
My experience at Mercedes-Benz of Reading could have been better. The delivery process was disappointing — the windscreen had multiple deep scratches, and there has been a persistent noise from the brakes since the very first day. I’m still following up on several unresolved issues that were promised to be addressed at the time of delivery but remain unfulfilled.
The guy I was dealing with (Daniel) was a great bloke. From the first telephone call right through to collecting the car the next day was so easy and fast. I usually don’t like car salesman but with Daniel there was no pushy sales talk or anything like that. All the deal was done the day before on the phone. So on the collection day it was just a case of signing a few things and that was that. All in all a great experience
I would not recommend Mercedes Benz of Reading because when the car was advertised it was less than 100 miles. After placing my deposit I found out that it had done 6k miles! I went back to the advert and it said 4K miles. I now wonder if I was sold the correct vehicle. I do not think the vehicle was prepared fully for delivery as I subsequently noted scratches on the drivers wing mirror and a section of the trim on the front bumper loose. A manager has asked me to bring the vehicle for repairs. This will be difficult for me as I live in St Albans and have to now coordinate with my job. I would also like to have confirmation of when the body and seat protection was done as I paid extra for this. Lastly, I’ve been trying to speak with the salesman which sold me the vehicle without success despite several calls. Overall, a very unsatisfactory experience. This is not my first Mercedes benz or EV.
I would not recommend Mercedes Benz of Reading because it took over two hours for the paper work to be completed for the car I was buying which I thought was a long time.The sales man did not mention the car had 1200 miles more on the Speedo than advertised he also for got to put it on charge as it was a plugin hybrid..
I was pleased with Mercedes Benz of Reading and would recommend them because of their prompt and professional service. A test drive was arranged same day and all the paperwork completed for my purchase with ease. Daniel Kozac assisted with everything and the car was prepared for collection within three days. Nothing was too much trouble, standards of service were excellent and the vehicle was just what I was looking for. I would have no hesitation in recommending their service. Thank you again Daniel for your professionalism.
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 43, 0 Previous Owners, With only 4360 miles on the clock, this 2023 Mercedes-Benz GLC300h AMG Line is practically brand new. As part of the AMG Line trim, this GLC boasts a 2.0L Petrol Hybrid engine and a Euro 6 emission class. The four-wheel drive drivetrain ensures a smooth and capable driving experience. Enjoy a premium audio experience with the BURMESTER 3D SURROUND SOUND SYSTEM, and let natural light flood the cabin through the ELECTRIC GLASS SUNROOF. Stay connected on the go with SMARTPHONE INTEGRATION, including ANDRIOD AUTO AND APPLE CARPLAY.Notable specification: PANORAMIC SLIDING SUNROOF - 10" MBUX SAT NAV - MEMORY & HEATED SEATS - KEYLESS GO - 360 CAMERA - 20" AMG ALLOY WHEELS - FINISHED IN SPECTRAL BLUE METALLIC PAINTThe GLC's acceleration, reaching 0-62mph in just 6.2 seconds, demonstrates its impressive performance capabilities when compared to similar vehicles. The vehicle also features a large boot space, making it a practical choice for families or anyone needing ample storage. Capable of towing up to 2400 kg, this Mercedes-Benz GLC is well-equipped for various tasks, offering both luxury and utility.â—¼ï¸â—¼ï¸ Buying a used Mercedes from Vertu Reading Mercedes offers a range of benefits. As an authorised Mercedes-Benz dealership, we provide high-quality, thoroughly inspected pre-owned vehicles that meet the brand's high standards. With a wide selection of models, transparent service history, and access to expert advice, you can feel confident in your purchase. We have access to a Wide Range of Vehicles: Vertu Reading Mercedes is likely to offer a broad selection of used Mercedes models, from Sporty Hatchbacks or Luxury Saloon cars to SUVs, giving you more options to choose from. We also offer various financing options to suit different budgets. â—¼ï¸â—¼ï¸.AMG floor mats, Rear wiper, Rain sensor windscreen wipers, Heat and noise insulating acoustic glass, Heat insulating dark tinted glass, Heated rear window, Front and rear electric windows, Variable front intermittent wipers, Electronic parking brake, Brake calipers with Mercedes-Benz lettering + perforated brake discs, Electronic stability programme (ESP) with curve dynamic assist and cross wind assist, Braking system with larger brake discs on the front axle, Anti-lock Braking System (ABS), ASR traction control, Hill start assist, Bluetooth interface for hands free telephone, Wireless charging system for mobile devices in the front, Attention assist, Collision prevention assist plus, Direct Steer speed sensitive steering, Active parking assist with parktronic system, Acoustic presence indicator, DYNAMIC SELECT with a choice of driving modes (ECO, Comfort, Sport and Individual), Remote services plus, Remote boot release, ECO start/stop function, Quote Ref: 532318
