18 Alloys, X-Drive, Nav
Extremely unprofessional and dishonest. I paid a deposit to secure a vehicle and even went down to view the car in person. The sales rep assured me that a few minor issues were being sorted out, and that’s what we were waiting on before completing the sale. I was told everything was progressing as planned. In reality, they were selling the car to someone else behind my back. Communication suddenly went cold, and only later was I informed that the vehicle had been sold to another buyer — despite having my deposit and verbal confirmation that the car was reserved for me. To make matters worse, I still haven’t received a refund for my deposit, despite repeated attempts to chase them. This experience has been nothing short of appalling. Dishonest, misleading, and completely lacking in customer care. I would strongly advise others to steer clear of this company.
UZI AHMED
04 August 2025
I’d highly advise to AVOID buying a car from here.. purchased a car to which I had for 1 week and it’s spent 4 weeks being ‘repaired’ and had the same reply every time I’ve asked for an update to which clearly my car hasn’t even been touched or worked on yet. Asked to return the car as I need a car for my family to which I’ve been told it doesn’t work like that. For the style of garage this is I’m highly disappointed and didn’t think this is the type of service I’d receive from somewhere like this.
Luca Del-Guidice
30 July 2025
I part exchanged a Range Rover Sport to buy a newer model, which is absolutely brilliant. Throughout the entire process Steve from Sales was helpful, honest and sorted any minor issue’s promptly. After sales service was reliable with updates were via email or what’s app. Kenny gave us a really good part exchange price. I would recommend Essex Car Group, very professional and A trustworthy showroom. Thank you to the entire team there
mitesh patel
29 July 2025
Had a great experience with the Essex car group. Traded my rs4 and Bought a rare and stunning rs5 from them. Deal got done within 10 mins, they didn’t try and haggle. In terms of customer anftercare Anything needed their response is instant and always do things with no fuss, it’s rare to find such great customer service from dealers. Will definitely buy another car from Them.
Nathan Six two
29 July 2025
Very pleased with the service from Essex car group Steve made the process very simple and glad with the communication with himself.
Ben Grievson
29 July 2025
I sold my Mercedes with The Essex Car Group back in June, and the whole experience was smooth and hassle free. From the first enquiry to the final handover, everything was handled with professionalism and clarity. Kenny, the owner, was brilliant throughout, straightforward, honest, and clearly passionate about providing a great service. Steve in the sales team was also excellent, keeping me updated and ensuring everything ran like clockwork. I received a fair price for the car, with no pressure or hidden fees. I’d gladly recommend them to anyone looking to sell their car with confidence.
Charlie Dell
22 July 2025
You guys have been so helpful and friendly thank you so much. I will be highly recommending you to anyone i know.
emma benwell
22 July 2025
I had a fantastic experience with Essex Car Company. They made the process of selling my car incredibly smooth and hassle-free. The team was professional, friendly, and explained everything clearly. What really stood out was the extra effort they made – after I handed over the car, they even gave me a lift home, which was so helpful and much appreciated. I highly recommend them to anyone looking to sell their car with ease and confidence. Thanks again, Essex Car Company and Steve who handled the sale.
Casey Mashiter
22 July 2025
My brother brought car year and half back, i bought it from my brother, there was slight issue soon as i Spoke to Steve was escalated to Kenny and was rectified. They stayed in contact whether it was via email or phone call. Was sorted in matter of days. Would recommend, after sales is amazing. thank you chaps when i change i will be back
Jamiah Woodroffe
15 July 2025
If a business receives a 5-star review even from someone they didn’t end up doing business with, it says a lot about their mindset and professionalism. Thank you for your support, Steve. 🙏🏻 Berkan A.
berkan
07 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
2 Previous Owners, The Essex Car Group Ltd are delighted to offer this stunning BMW M235I 2.0 Saloon 4dr Petrol Auto x-Drive registered in 2020. As a car with four-wheel drive and a 2.0-litre petrol engine, it offers a compelling driving experience. The vehicle meets Euro 6 emission standards. Inside, the cabin is enhanced with Perforated Dakota Leather in Magma Red with Grey Highlight, adding a touch of sporty sophistication. Sun Protection Glazing is also included, which helps to keep the interior cool and provides additional privacy for passengers. The M235i distinguishes itself from similar vehicles with its impressive acceleration, reaching 60mph from a standstill in just 4.9 seconds. This brisk performance demonstrates its sporty credentials and makes it an exciting option for those who enjoy responsive and engaging driving dynamics..12V Power Socket - Luggage Compartment, 12V Power Socket in Centre Console Front with Blanking Plug, 18in Alloy Wheels - M Double-Spoke Style 556 - Bi-Colour, 40-20-40 Manually Split Folding Rear Seat, ABS - Anti Lock Braking System including CBC - Cornering Brake Control, Active Aerodynamics, Active Guard Plus, Air Conditioning - Automatic - Dual Zone, Airbags - Driver and Passenger, Airbags - Front Side, Airbags - Front and Rear Curtain Head Protection System, Alarm System Thatcham Category 1 with Remote Control and Engine Immobiliser, Armrest - Front, Attentiveness Assistant, Automatic Headlight Beam-Throw Control, Automatically Dimming Rear View Mirror, BMW Connected Package Professional, BMW ConnectedDrive Online Services, BMW Emergency Call, BMW Live Cockpit Professional, BMW Mobility Tyre Sealing System, BMW TeleServices, Bluetooth - Audio Streaming - with Compatible Devices, Brake Drying, Brake Readiness, Bumper System - Front and Rear, Central Locking Switch for All Doors - Fuel Filler Cap - Luggage Compartment, Check Control Warning System for Monitoring of Lights and Door-Luggage Compartment Open Warning, Child Seat ISOFIX Attachment For The Two Outer Rear Seats And Front Passenger Seat, Childproof Locking System - Rear Doors and Electric Windows, Condition Based Service, Contrast Stitching on Instrument Panel, Crash Sensor, Cruise Control with Brake Function, Cupholders - Two Front Centre Console, DAB - Digital Radio, DSC - Dynamic Stability Control Plus, DTC - Dynamic Traction Control, Dead-locking Function System to all Doors, Direction Indicator Side Lights Integrated in Exterior Mirrors, Door Handles - Body Colour, Door Sill Finishers with M235i Designation - Front, Drive Performance Control with ECO PRO - Comfort and Sport Modes, Drive-Away Locking System on All Doors-Luggage Compartment - Can Be De-Activated in iDrive Settings, Dual Exhaust Tailpipes - Free-Form Finisher in Cerium Grey - Left and Right Split, ECO PRO Mode, EDLC - Electronic Differential Lock Control, EPS - Electric Power Steering, Electric Windows - Front and Rear with Open-Close Fingertip Control - Trap Release and Child Lock Function, Electro-Mechanical Parking Brake with Auto-Hold Function, Engine Cover with M Performance Designation, Extended Lighting, Extended Storage, Exterior Parts in Contrast High-Gloss Black, Exterior Trim - High Gloss Shadowline, Fading Support, First Aid Kit and Warning Triangle, Floor Mats Finished in Anthracite with Contrasting Surround, Fold
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If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
The Essex Car Group
Dunmow Road Leaden Roding CM6 1QB
Leaden Roding