MINI Hatch 2020 - 2.0 Cooper S Exclusive II 3dr Auto

Fantastic service from the whole team at Stratstone Mini couldn't do more to help me during the process of buying and collecting my new mini. In particular I'd like to thank Kitty for her help and for the time she spent showing me through everything on handover. I had plenty of questions throughout the purchase and she was always quick to respond with really helpful and honest answers. The team clearly love mini as much as I do

Dealt with Alfie at Mini who was extremely helpful very knowledgable in all areas of the vehicle and explained everything in great detail listened to the requirements that I wanted in the car and found me a car at a different dealership and brought it to the dealership for me to view so I had all the information and made the whole experience in purchasing a mini really easy, exceptional customer service throughout and I was very pleased with the whole experience. Loving the car and thanks to Alfie for his hard work.

Poor service terrible attitude will not be returning EVER!

The initial enquiry via the call centre was somewhat disjointed, but upon arrival the level of customer service from Kitty our sales advisor was top drawer. Taking the time to explain the vehicle, it's attributes and the buying process thoroughly and in a completely non pressured way. I would recommend Kitty & Stratstone BSE gladly.

Great service. Not hassled into anything.

The beginning went well with Matt Butcher giving a huge amount of time and advice to ensure I chose the model that best suited my needs. Unfortunately, in error, the car I ordered was sold elsewhere but the sales team immediately went more than the extra mile to compensate. They quickly worked out a solution and could not have been more helpful throughout the ensuing purchasing process and beyond. I felt I was a genuinely valued customer and wouldn’t hesitate to recommend them. A huge thank you in particular to Matt, Oli and Alfie. Delicious coffee too!

This dealership is extremely Good and the attention to detail that goes into serving customers, making sure cars look fantastic is fantastic.

Kitty and Alfie were extremely helpful, knowledgeable and understanding.