Ford C-Max 2014 - TITANIUM TDCI 5-Door

Cautionary Experience – Please Read Before Purchasing I don’t usually leave negative reviews, but I feel a responsibility to share my experience in the hope that it helps others make a more informed decision. I purchased a used car from GC Car Sales in November. Within just a week, the car overheated on the motorway, leaving me in a very unsafe situation and causing me to miss a concert I’d been looking forward to for months. To their credit, GC Car Sales were initially helpful and took the car back to carry out repairs. However, this was only the beginning of an ongoing and incredibly stressful situation. Over the following months, the car continued to present serious issues that suggested deeper, undisclosed problems. There were several bodywork faults I hadn’t been informed about prior to the sale – including a misaligned passenger door and a bonnet that didn’t sit flush. The car was sold as HPI clear and was not listed as a CAT D or CAT S. However, a retired insurance assessor later informed me that the car appeared to have been in a serious accident and hadn’t been properly repaired. While it’s possible the dealership wasn’t aware of the full extent of the damage, I find it difficult to believe they wouldn’t have noticed such obvious flaws, given their experience with vehicles. GC did attempt to repair the car twice, but unfortunately, both times the issues returned almost immediately. They also suggested I was responsible for draining the battery by leaving lights on — despite telling me the battery was healthy and despite the car having automatic systems that prevent lights from staying on when locked. I know I hadn’t left anything running, so this added even more frustration to an already difficult situation. Throughout this period, I experienced considerable stress and anxiety. I had to borrow my grandma’s car just to get to work, putting her out and further highlighting how unreliable my own vehicle had become. Eventually, I had no choice but to sell the car at a significant loss — nearly half of what I initially paid — as it was difficult to find a buyer due to the ongoing problems. I’ve never been so relieved to see a car go, and I genuinely hope the new owner manages to get it into better shape, or manages to break it for parts — at least they were fully informed of its issues, which I wasn’t afforded. In hindsight, I blame myself and I wish I’d taken someone knowledgeable with me when buying the car and had a more thorough inspection done before purchasing. This review isn’t written out of spite — I just hope it helps others avoid going through the same experience I did.

PLEASE READ CAREFULLY... this is long overdue review but please be patient and read full review, I've bought ford Mondeo 2012 tdci titanium model in November 2022 yes two years ago car came with with 12 MOT and 6 Months AA warranty after buying car two weeks later engine fault light came on took it to local garage found DFP fuel evaporator sensor fault so I called garage panicking what will happen now as this sensor was costing around \xa3200 so thought scott will have thousand and one excuses but he said bring car around which I did two days later and I've been asked to leave car and they will look in to it, three days later I called again and they said car will be ready by weekend so I went to collect and I couldn't believe they replaced brand new sensor with 5 years written guarantee no question asked and never charged me single penny I was gob smacked, since it's been two years and believe me I have not spend even single penny on car not any kind of repair just normal service every six months and wear and tear like break tyres ect, I've done over 40k miles in two years and no trouble at all thank you scott also when I bought car I wanted timing belt and water pump change so I supplied parts and scott fitted without any labour charge what a top guy👍 definitely will purchase again in future when need excellent professional service very polite gentleman highly recommended. my apologies scott for very late review as car still runs fantastic so never thought about rate or posting review but just remembered today while talking to someone regarding buying car from garage and you crossed my mind so thought post review, thank you again and my regard to Louise and best wishes. Ibrahim.