Disappointed and amended an initially excellent review. Our experience started off very positively with excellent service, which gave us confidence to place a deposit. Unfortunately, after this point, the quality of service declined significantly. Communication was poor—not only with us, but seemingly between staff as well. We were initially told the turnaround would be 48 hours, yet it took 8 days from placing the deposit to finally collecting the car. We made three separate attempts to collect it, each time being told of delays due to forgotten service requests, a backlog on MOTs, or inability to process finance because the banks were closed. While we understand that some issues, such as bank closures, may be out of the dealer’s control, these problems could have been avoided with better communication and planning. The dealership was aware of our planned collection time (6pm) and how we intended to pay, but made no arrangements to ensure everything would be ready. When we expressed our frustration, we were met with a shrug, a brief apology, and a dismissive “we can’t help it.” Had communication been clearer and expectations managed properly, this experience could have been much smoother and enjoyable experience.
Stephanie Speight
10 July 2025
Max was really helpful when we came in tonight. I knew what I was looking for and he sorted all of the paperwork out and showed us around the car (we opted out of a test drove but he did offer) and he even tried to find out how I go about getting a Hyundai rubber duck 😂 Excellent customer service from Max & really glad we chose this branch. Can't wait to pick my first ever car up! Cheers Colgate! 🙈🤣
Jasmine Nightingale
05 July 2025
Excellent staff very helpfull
Andrew Thompson
04 July 2025
Very helpful staff, very welcoming. Well recommended to others
tasha thompson
04 July 2025
Max was very helpful got me sorted quickly, and made everything simple.
Lewis Wood
04 July 2025
Good up to press, just paid a deposit so waiting on a collection day
brett dunn
04 July 2025
Wonderful service From Max White
Nokutenda Ruzvidzo
04 July 2025
Professional, diligent, extremely friendly, down to Earth and nothing was a problem, even with the now retrospective most stupid query. Will was brilliant, explained the process and even got me a better payment option including gap insurance. Liam jumped in to finalise the sale documents & paperwork. And finally, I dealt with Aaron who was an absolute diamond in sorting out a few after sales niggles with utter patience and 'solutions not excuses' as he put it. Excellence all round. Thank you!!!
Rob Allott
04 July 2025
Absolutely fantastic service from Cars2. Conner was very informative and professional.
Karl Ziolkowski
04 July 2025
Great experience with max thank you
Sarah Robertshaw
04 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
Insurance Group 11, 1 Previous Owner, .10.25'' touchscreen satellite navigation includes traffic messaging channel, mapcare, live services and bluelink, Adaptive cruise control with Stop and Go, Apple car play/Android Auto, Blind spot detection system, Bluetooth system, Driver attention alert system, E-call, Eco driving assistant system (ECO DAS), Electric power steering with variable drive modes, Front and rear parking sensors, Gear lever drive mode selector, Lane departure warning system with lane keep assist - LKAS, Lane follow assist, Parking system with rear camera and guidance system, Rear cross traffic alert, Rear view monitor, Roadside assistance, Supervision cluster with 7'' high resolution TFT LCD, Voice recognition, Windscreen washer fluid sensor and warning indicator, Wireless phone charging pad, DAB Digital radio, Infinity sound system includes 1 centre, 2 tweeters, 2 front, 2 rear and 1 ext amp, Radio data system, Steering wheel audio, phone and cruise controls, USB and aux connection in front, Active air flap radiator grille, Auto dimming rear view mirror, Automatic defog system for front windscreen, Automatic headlights with dusk sensor, Automatic windscreen wipers with rain sensor, Body colour bumpers, Body colour door handles with chrome inserts, Body colour door mirrors, Bodyside mouldings, Chrome door scuff with ioniq logo, Chrome finish window surround, Chrome radiator grille, Door mirror puddle lights, Electric adjustable door mirrors, Electric front windows - anti trap + one touch, Electric heated door mirrors, Heated rear windscreen, High beam assist, LED daytime running lights, LED Headlights, LED indicators in door mirrors, LED rear fog light, Positioning Lights - LED, Power folding door mirrors, Privacy glass, Rear electric windows, Rear LED lights, Rear roof spoiler with integrated LED brake light, Rear side wing doors, Rear wiper, Solar glass with windscreen shade band, Two tone rear bumper, Variable front intermittent wipers, 12V power outlets, 3 rear seats, 60/40 split folding rear seat, Centre console storage, Centre interior light, Chrome interior door handles, Driver's electric adjustable lumbar support, Driver's seat memory, Driver/passenger sunvisors with illuminated vanity mirrors, Dual zone climate control, Electric height adjustable driver seat, Front centre armrest with storage compartment, Front cupholder, Front head restraints with vertical and horizontal adjustment, Front seat and rear pockets, Heated front seats, Heated outer rear seats, Heated
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Clicking 'Enquire Now' will take you to a short form where you can submit your enquiry about this vehicle.
If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
Cars2 Barnsley Hyundai
Pontefract Road Barnsley S71 1AJ
Barnsley