MINI Countryman 2018 - 2.0 Cooper S ALL4 5dr
64k+ miles
2018
Manual
Petrol
£11,450
33
Overview
Mileage63,956 miles
Registration2018 (67 reg)
Disappointed and amended an initially excellent review. Our experience started off very positively with excellent service, which gave us confidence to place a deposit. Unfortunately, after this point, the quality of service declined significantly. Communication was poor—not only with us, but seemingly between staff as well. We were initially told the turnaround would be 48 hours, yet it took 8 days from placing the deposit to finally collecting the car. We made three separate attempts to collect it, each time being told of delays due to forgotten service requests, a backlog on MOTs, or inability to process finance because the banks were closed. While we understand that some issues, such as bank closures, may be out of the dealer’s control, these problems could have been avoided with better communication and planning. The dealership was aware of our planned collection time (6pm) and how we intended to pay, but made no arrangements to ensure everything would be ready. When we expressed our frustration, we were met with a shrug, a brief apology, and a dismissive “we can’t help it.” Had communication been clearer and expectations managed properly, this experience could have been much smoother and enjoyable experience.
Stephanie Speight
10 July 2025
Max was really helpful when we came in tonight. I knew what I was looking for and he sorted all of the paperwork out and showed us around the car (we opted out of a test drove but he did offer) and he even tried to find out how I go about getting a Hyundai rubber duck 😂 Excellent customer service from Max & really glad we chose this branch. Can't wait to pick my first ever car up! Cheers Colgate! 🙈🤣
Jasmine Nightingale
05 July 2025
Excellent staff very helpfull
Andrew Thompson
04 July 2025
Very helpful staff, very welcoming. Well recommended to others
tasha thompson
04 July 2025
Max was very helpful got me sorted quickly, and made everything simple.
Lewis Wood
04 July 2025
Good up to press, just paid a deposit so waiting on a collection day
brett dunn
04 July 2025
Wonderful service From Max White
Nokutenda Ruzvidzo
04 July 2025
Professional, diligent, extremely friendly, down to Earth and nothing was a problem, even with the now retrospective most stupid query. Will was brilliant, explained the process and even got me a better payment option including gap insurance. Liam jumped in to finalise the sale documents & paperwork. And finally, I dealt with Aaron who was an absolute diamond in sorting out a few after sales niggles with utter patience and 'solutions not excuses' as he put it. Excellence all round. Thank you!!!
Rob Allott
04 July 2025
Absolutely fantastic service from Cars2. Conner was very informative and professional.
Karl Ziolkowski
04 July 2025
Great experience with max thank you
Sarah Robertshaw
04 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
1 Previous Owner, .Brake pad wear indicator warning light, Central display with LED ring and 6.5'' colour touch screen, DTC - Dynamic traction control, Exterior temperature gauge, Intelligent emergency call, MINI TeleServices, Navigation system, On board computer, Personal Profile, Service interval indicator, Servotronic speed sensitive power steering, Electronic differential lock, Performance Control, Auxiliary input socket, DAB digital radio module, MINI Connected, MP3 compatible radio/single CD player, Radio visual boost, Anti dazzle rear view mirror, Blue tinted glass, Body colour scoop integrated into engine- compartment lid, Chrome door handles, Chrome headlight surround, Chrome plated radiator grille, Chrome side scuttle, Chrome window surround, Electric front windows + one touch + anti-pinch, Electrically adjustable door mirrors, Follow me home headlights, Heated door mirrors/heated windscreen washers, Heated rear window with automatic switch off, Metal look door sill finishers, Rain sensor including auto headlights activation, Rear wiper, Twin chrome exhaust tailpipes, White indicator lights, 12V power point front, 2 cupholders in front centre console, 4 lashing points to secure luggage, 40:20:40 split folding rear seats, Centre console storage box, Chrome interior door handles, Driver/passenger sunvisors, Front and rear headrests, Front and rear Isofix child seat preparation, Front and rear velour floor mats, Front centre armrest with storage compartment, Front interior light, Front passenger grab handle, Front seat backrest storage nets, Heater with recirculation function, Height/reach adjust steering wheel, Luggage compartment lighting, Multifunction steering wheel, Rear grab handles, Sensatec gearshift and handbrake, Sport front seats, Storage compartments in doors, Toolkit in luggage compartment, Interior lights pack - Countryman, MINI Excitement Pack - Countryman, 3 point automatic seatbelts, 3 point seatbelts on all rear seats, ABS, Cornering brake control (CBC), Crash Sensor - activates hazard/interior lighting + unlocks doors, Driver and passenger airbags, Driver and passenger side airbags, DSC - Dynamic Stability Control, Electronic brake force distribution, Electronic parking brake, Front curtain airbags, Front passenger airbag deactivation, Fuel cut off safety device, Hill start assist, Pyrotechnically pre-tensioned front seatbelts, Tyre pressure warning, Automatic door locking, Keyless Start, Locking wheel bolts, RF remote control central locking,
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Clicking 'Enquire Now' will take you to a short form where you can submit your enquiry about this vehicle.
If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
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