Insurance Group 14, 0 Previous Owners, .Apple car play/Android Auto, Cruise control + speed limiter, E-call, Easy link navigation with 7'' touchscreen+4x20W amplifier+FM DAB double tuner, sound auditorium, 2xUSB/1xjack/bluetooth, smartphone integration plus, Eco mode driving function, Emergency call system, Gear change indicator, Lane departure warning system, Lane keep assist, Over speed prevention, Rear parking sensors, Traffic sign recognition, Trip computer, Variable assistance electric PAS, Wireless phone charger, 4.2-Inch Colour TFT Screen, Auto high beam assist, Auto light control and rain sensing wiper, Automatic headlights, Black wing mirrors, Body colour door handles, Body coloured bumpers, Body coloured rear spoiler, Drivers one touch window with anti-pinch feature, Electric front windows, Exterior rear hidden door handles, Front LED roof light x 2, Full LED front and rear headlamps integrating daytime running lights at the front and rear, Heated rear windscreen, LED reverse light, Manual folding wing mirror mechanism, Manually adjustable door mirrors, Manually adjustable rear view mirror, Rear fog lights, Rear side wing doors, Rear wiper, Third brake light, Tinted rear windows, Variable speed on front windscreen wipers, 12V Accessory socket, 3 rear height adjustable headrests, 3 seat bench in 2nd row, 6.2L front glovebox, 60/40 split and fixed base rear seat bench, Air recirculation control, Auto climate control, Beige material interior roof lining and a pillar, Black hooks on boot floor x 4, Centre console with storage and armrest, Cloth upholstery, Front cupholders, Front door storage bin, Height adjustable front headrests, Height/reach adjust steering wheel, Isofix system on outer rear seats, Luggage nets in boot, Multi function steering wheel, Pollen filter, Single front passenger seat, Standard driver and passenger seat, Sun visor without light, Synthetic leather steering wheel, System for Restraint and Protection SRP-front seats, 3 point seatbelts on all rear seats, ABS+EBA, Active emergency braking system, Curtain airbags, Distance warning alert, Driver and passenger front and side airbag deactivation, Driver/Front Passenger airbags, ESC - Electronic Stability Control + traction control, Front side airbags(head+thorax), Height adjustable driver's seatbelt, Hill start assist, Manual parking brake, Seatbelt warning, Tyre pressure warning, Deadlocking system, Hands free key card with push button, start and stop function, Locking fuel filler cap, RAID (Renault Anti-Intruder
Baylis Gloucester
Cole Avenue Gloucester GL2 5ER
Gloucester
I would highly recommend Baylis Gloucester to friends and family because they are friendly, helpful and knowledgeable about the car that I was interested in. Sven gave me enough time to view and test drive the car. There were a few minor things that needed fixing before I bought the car and it was fixed before I collected it. Their customer service has been exceptional to date. Sven was very professional and I would highly recommend buying a car from Baylis. The car was hoovered, and clean but it did have a few drinks marks splattered on the backs of the leather seats and in the cup holders but I quickly cleaned that myself. I know that if I had pointed this out to Sven, he would have got this sorted for me. The outside of the car was squeaky clean. Overall, I would highly recommend buying a car from Baylis in Gloucester especially from Sven. I would like to say a big thank you to the team at Baylis for helping me find the car that fitted my needs and want list!!
I would not recommend Baylis Gloucester because the salesman was really helpful when buying the car. As soon as we decided to have our money back this changed. Firstly he said give us a couple of days to sort the squeak out. We’d already done that. How many couple of days do they need. We were told ‘we’ll put our best man on it, indicating technical staff are inept. The salesman was quite rude and stated ‘ I could have sold this car twice over’. So basically Baylis are happy to sell faulty cars, which is a good reason not to buy from them. It took us nearly an hour to get our money back, which included the manager being called, probably because she had to approve. Since having our money back, we’ve had an email with details of our warranty and this survey relating to my purchase, that never took place. So therefore there is a real lack of communication between the salesman team and the documentation team.
My experience at Baylis Gloucester was cracking because the staff! Ryan sold me a car and he was amazing. When i picked up my car i was greeted by a lady, i think her name was Chloe. What a lovely young lady! Bubbly and smiley! Couldn’t have asked for a nicer greeting after getting a car! She definitely heightened the customer experience
My experience at Baylis Gloucester could have been better because they didn't fill my car up with fuel despite charging me £30 for fuel. I rang the garage and they never got back to me. I had to wait for 2 wheels to be replaced causing me to have to delay picking the car up by a day. I also asked on several occasions about the drive belt and was lied to repeatedly being told it was a chain and that they had checked with technicians it was a chain. I got my car home checked the service book and it has a drive belt, which they said they would have had to change before selling the car and I'm now going to have to get it changed at my expense! The 2 new wheels were also fitted on different axles of the car. I will think twice before buying a car from here in the future.
Sven the Salesperson at Baylis Gloucester was a real help, we initially had issues, but Baylis were excellent and sorted everything out. Really good dealership and very friendly. We bought from Baylis all though we live 150 miles away. They had the car and colour we wanted
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.