HugeSpec*RearEnt*LongWheel,22
Extremely unprofessional and dishonest. I paid a deposit to secure a vehicle and even went down to view the car in person. The sales rep assured me that a few minor issues were being sorted out, and that’s what we were waiting on before completing the sale. I was told everything was progressing as planned. In reality, they were selling the car to someone else behind my back. Communication suddenly went cold, and only later was I informed that the vehicle had been sold to another buyer — despite having my deposit and verbal confirmation that the car was reserved for me. To make matters worse, I still haven’t received a refund for my deposit, despite repeated attempts to chase them. This experience has been nothing short of appalling. Dishonest, misleading, and completely lacking in customer care. I would strongly advise others to steer clear of this company.
UZI AHMED
04 August 2025
I’d highly advise to AVOID buying a car from here.. purchased a car to which I had for 1 week and it’s spent 4 weeks being ‘repaired’ and had the same reply every time I’ve asked for an update to which clearly my car hasn’t even been touched or worked on yet. Asked to return the car as I need a car for my family to which I’ve been told it doesn’t work like that. For the style of garage this is I’m highly disappointed and didn’t think this is the type of service I’d receive from somewhere like this.
Luca Del-Guidice
30 July 2025
I part exchanged a Range Rover Sport to buy a newer model, which is absolutely brilliant. Throughout the entire process Steve from Sales was helpful, honest and sorted any minor issue’s promptly. After sales service was reliable with updates were via email or what’s app. Kenny gave us a really good part exchange price. I would recommend Essex Car Group, very professional and A trustworthy showroom. Thank you to the entire team there
mitesh patel
29 July 2025
Had a great experience with the Essex car group. Traded my rs4 and Bought a rare and stunning rs5 from them. Deal got done within 10 mins, they didn’t try and haggle. In terms of customer anftercare Anything needed their response is instant and always do things with no fuss, it’s rare to find such great customer service from dealers. Will definitely buy another car from Them.
Nathan Six two
29 July 2025
Very pleased with the service from Essex car group Steve made the process very simple and glad with the communication with himself.
Ben Grievson
29 July 2025
I sold my Mercedes with The Essex Car Group back in June, and the whole experience was smooth and hassle free. From the first enquiry to the final handover, everything was handled with professionalism and clarity. Kenny, the owner, was brilliant throughout, straightforward, honest, and clearly passionate about providing a great service. Steve in the sales team was also excellent, keeping me updated and ensuring everything ran like clockwork. I received a fair price for the car, with no pressure or hidden fees. I’d gladly recommend them to anyone looking to sell their car with confidence.
Charlie Dell
22 July 2025
You guys have been so helpful and friendly thank you so much. I will be highly recommending you to anyone i know.
emma benwell
22 July 2025
I had a fantastic experience with Essex Car Company. They made the process of selling my car incredibly smooth and hassle-free. The team was professional, friendly, and explained everything clearly. What really stood out was the extra effort they made – after I handed over the car, they even gave me a lift home, which was so helpful and much appreciated. I highly recommend them to anyone looking to sell their car with ease and confidence. Thanks again, Essex Car Company and Steve who handled the sale.
Casey Mashiter
22 July 2025
My brother brought car year and half back, i bought it from my brother, there was slight issue soon as i Spoke to Steve was escalated to Kenny and was rectified. They stayed in contact whether it was via email or phone call. Was sorted in matter of days. Would recommend, after sales is amazing. thank you chaps when i change i will be back
Jamiah Woodroffe
15 July 2025
If a business receives a 5-star review even from someone they didn’t end up doing business with, it says a lot about their mindset and professionalism. Thank you for your support, Steve. 🙏🏻 Berkan A.
berkan
07 July 2025
Reviews provided by dealership customers who were invited to provide feedback on their sales experience using JudgeService.
With only 76,100 miles on the clock, this 2014 Land Rover Range Rover SD V8 Autobiography offers remarkably low mileage for its age. As an Autobiography trim, this Range Rover comes with a 4.4L diesel engine and a four-wheel drive drivetrain, combining performance with go-anywhere capability. The Range Rover Autobiography stands out with its large boot space, offering practicality and convenience. The powerful engine allows acceleration from 0 to 60mph in just 6.6 seconds, demonstrating its impressive performance capabilities. Furthermore, its substantial towing capacity of 3500 kg makes it suitable for a variety of tasks..Parallel Park - Parking Exit - Perpendicular Park - 360 Park Distance Control, InControl Remote 3 Year & Secure 1 Year Package, Santorini Black, 21in Alloy Wheels - 9 Spoke Style 901 with Satin Black Finish, Atlas Side Vent Graphic, 10.2in Screens x2, 12V Socket in Loadspace, 20in Brake Calipers, 21in Alloy Wheels - 10 Spoke Diamond Turned Finish Style 5, 360 Degree Surround Camera System, 4-Way Rear Seat Lumbar, 8in Touch Screen, ABS - Anti-Lock Braking System, ACC - Adaptive Cruise Control, ASL - Active Speed Limiter, Acoustic Laminated Windscreen, Active Seat Belts, Active Vanes, Adaptive Dynamics, Adjustable Seat Bolsters, Airbags - Driver, Airbags - Front Passenger, Airbags - Front Seat Thorax and Pelvis, Airbags - Front Side, Auto Dimming Rear View Mirror, Auxiliary Points - Front, Auxiliary Points - Rear, Blind Spot Monitor and Closing Vehicle Sensing, Bluetooth Audio Streaming, Bluetooth Phone Connection, Body Coloured Roof, CBC - Cornering Brake Control, Carpet - Ebony, Centre High Mounted Brake Light, Climate Front and Rear Seats, Customer Configurable Autolock - Doors Lock on Driveaway, Customer Configurable Interior Mood Lighting, Customer Configurable Single Point Entry, DAB - Digital Audio Broadcast, DSC - Dynamic Stability Control, Dashboard - Ebony, Daytime Running Lights, Door Mirrors - Power Adjustable-Heated-Power Fold-Auto Dimming with Approach Lights, Door Mirrors - Reverse Auto Dipping, Door Mirrors - Santorini Gloss Black, Door Trim - Ebony, Driver Front Seat Armrest, Dynamic Response, EBA - Emergency Brake Assist, EBD - Electronic Brake-Force Distribution, EPAS - Electronic Power Assisted Steering, ESP - Electronic Stability Program, ETC - Electronic Traction Control, Electric Parking Brake, Electronic Cross Linked Air Suspension with Automatic Load Levelling, Embossed Autobiography Script on Centre Rear Squab, Extended Veneer Pack, Follow Me Home Lighting, Four-Zone Climate Control, Front Centre Console Cooler Compartment, Front Cupholders, Front Fog Lights, Front Parking Aid with Front Visual Display, Front and Rear Carpet Mats with Contrast Edge and Metal Corners, Front and Rear Grab Handles, HDC - Hill Descent Control, Hazard Lights Under Heavy Braking, Headlights - Automatic with High Beam Assist, Headlights - High Beam Assist, Headlights - Xenon with LED Signature, Headlining - Alston - Cirrus, ISOFIX Child Seat Fixings x2, Illuminated Aluminium Treadplates with Autobiography Lettering, Intelligent Emergency Braking, Keyle
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If your borrow amount is £6,500 with a deposit of £1,000, a selected term of 48 months, at a representative APR of 12.9% (fixed) and an annual fixed rate of interest of 12.9% you would pay £171.79 monthly. Total charge for credit will be £1,745.92 and total amount repayable is £9,245.92
The Essex Car Group
Dunmow Road Leaden Roding CM6 1QB
Leaden Roding